IT Officer
Quick answer
FHI 360 is hiring an in-office IT Officer in Kyiv paying UAH 680,000 - 950,000 annually to provide end-user technical support and manage IT systems for humanitarian operations.
- Role
- IT Officer
- Organization
- FHI 360
- Location
- Kyiv, Ukraine
- Work setup
- On-site
- Level
- Mid
- Compensation
- UAH 680,000 - 950,000 annually
- Category
- Engineering & Technology
The role
FHI 360 is seeking an IT Officer in Kyiv to provide end-user support and maintain IT infrastructure for their humanitarian response operations in Ukraine. The role involves managing hardware, software, network connectivity, and servers while coordinating closely with the US-based IT team. The successful candidate will also enforce IT policies, train staff, and utilize tools like Jira and Power Automate to resolve technical issues.
What you'll do
- Provide first-line support for laptops, printers, servers, and network connectivity.
- Manage and maintain IT systems, including upgrades and weekly anti-virus updates.
- Utilize Jira to resolve user technical issues and support tickets.
- Configure equipment and manage user accounts for new employees.
- Develop and support internal trackers and tools using Power Automate.
What it takes
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in end-user support or network environment troubleshooting.
- Strong proficiency in Microsoft Office 365, SharePoint, and Power Automate.
- Experience with network hardware such as Cisco routers, Starlink, and Ubiquiti.
- Fluent in Ukrainian and excellent command of the English language.
What you'll bring
How we treat you
Competitive benefits package, professional development, and policies supporting work/life balance.
Frequently asked questions
Where is this position located?
This role is based in Kyiv, Ukraine, and requires working on-site to provide hands-on IT support.
What is the compensation for this role?
The expected annual basic salary range is between UAH 680,000 and 950,000, depending on experience and internal equity.
What are the key technical qualifications?
Candidates should have 3-5 years of IT support experience, strong skills in Microsoft 365 and Power Automate, and familiarity with network hardware like Starlink and Cisco.
Is there a deadline to apply?
The job posting does not specify a deadline for applications; it is recommended to apply as soon as possible via the FHI 360 career portal.
How to apply
Apply directly on FHI 360's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on FHI 360's official posting before applying.