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Athena Mental Health

IT Intern

LocationRochester, NY
SetupOn-site
LevelEntry
Posted14h ago
Engineering & Technology

Quick answer

Athena Mental Health is hiring an in-office IT Intern in Rochester, NY, to support hardware/software troubleshooting and IT operations.

Role
IT Intern
Organization
Athena Mental Health
Location
Rochester, NY
Work setup
On-site
Level
Entry
Category
Engineering & Technology

The role

The IT Intern at Athena Mental Health will provide essential technical support to the Information Technology department in a clinical setting. Responsibilities include troubleshooting hardware and software issues, assisting with system updates, and documenting IT procedures. The intern will collaborate with the team on various projects and help implement security protocols to support daily operations. This role offers hands-on experience with emerging technologies and process improvement initiatives within a mental health organization.

What you'll do

  • Troubleshoot hardware and software issues
  • Support routine updates, backups, and performance monitoring
  • Document IT procedures and user manuals
  • Assist in the installation and configuration of applications
  • Collaborate with the IT team on ongoing security and infrastructure projects

What it takes

  • Currently pursuing an Associate's or Bachelor's degree in CS or IT
  • Basic understanding of hardware, software, and networking
  • Strong analytical and troubleshooting skills
  • Ability to work onsite 3 days per week (10-20 hours total)
  • Commitment of at least 6 months

What you'll bring

Hardware troubleshootingSoftware supportNetworking basicsTechnical documentationSystem monitoringMicrosoft Office/Google Suite

Frequently asked questions

Is this position remote or in-office?

This is an in-office position located at the Athena Mental Health clinic in Rochester, NY.

What is the required time commitment for this internship?

Candidates must be able to work onsite 3 days per week for 10-20 hours total, with a minimum commitment of 6 months.

What are the core qualifications for this role?

You must be currently pursuing a degree in Computer Science, IT, or a related field and possess a basic understanding of hardware, software, and networking.

Is compensation provided for this internship?

The job description does not explicitly state the compensation for this role.

How to apply

Apply directly on Athena Mental Health's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Athena Mental Health's official posting before applying.