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IT Business Relationship Director, Americas

LocationUnited States of America
SetupHybrid
LevelMid
Posted2w ago
Engineering & Technology

Quick answer

International Rescue Committee is hiring a mid-level IT Business Relationship Director, based in the US, to ensure IT service delivery meets the operational needs of program offices across the Americas, with a compensation package of $132,000/yr.

Role
IT Business Relationship Director, Americas
Organization
International Rescue Committee
Location
United States of America
Work setup
Hybrid
Level
Mid
Compensation
$132,000/yr
Category
Engineering & Technology

The role

The IT Business Relationship Director will serve as the senior IT partner to RAI office and CRRD program leadership, ensuring IT service delivery meets the operational needs of program offices across the Americas geography, translating business needs into IT priorities and IT technical capability into business value.

What you'll do

  • Serve as the senior IT partner to RAI office and CRRD program leadership
  • Maintain a regular engagement cadence with RAI operations directors and senior CRRD leadership
  • Act as the accountable IT point of contact for escalations from office and program leadership
  • Build sufficient familiarity with the programmatic context of each cluster
  • Own cross-office knowledge brokering
  • Support IT budget planning for the Americas region

What it takes

  • 6-8 years in a relationship management, business partnering, or program/operations role
  • Working knowledge of the IT service and technology lifecycle
  • Familiarity with IT best-practice frameworks and delivery models
  • Demonstrated experience translating operational needs into technical priorities
  • Experience defining and tracking performance metrics
  • Spanish language proficiency

What you'll bring

Relationship ManagementBusiness PartneringProgram/OperationsTechnical Stakeholder EngagementIT Service and Technology LifecycleITIL Foundation Certification

How we treat you

10 sick days, 10 US holidays, 20-25 paid time off days, medical insurance, dental, vision, FSA for healthcare and commuter costs, 403b retirement savings plans with immediately vested matching, disability & life insurance, Employee Assistance Program

Frequently asked questions

Where is the job located?

The job is based in the US, with a hybrid work schedule.

What is the compensation?

The compensation is $132,000/yr.

What are the key qualifications required?

Key qualifications include 6-8 years in a relationship management, business partnering, or program/operations role, working knowledge of the IT service and technology lifecycle, and Spanish language proficiency.

How do I apply?

Visit IRC Careers at https://theirc.wd1.myworkdayjobs.com/External_Careers/job/New-York-NY-HQ-USA/IT-Business-Relationship-Director--Americas_JR00005170 to apply.

Is the job remote?

The job is based in the US with a hybrid work schedule, requiring travel to US and LATAM offices as necessary.

How to apply

Apply directly on International Rescue Committee's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on International Rescue Committee's official posting before applying.

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