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IT Business Relationship Director, Americas

LocationNew York City, International
SetupHybrid
LevelExecutive
Posted2w ago
Engineering & Technology

Quick answer

IRC is hiring an IT Business Relationship Director for the Americas to enhance IT service delivery for program offices across the US and LATAM. The role will bridge the gap between IT and program operations, ensuring alignment of IT priorities with business needs. The position is based in New York City, is executive level, and offers a competitive salary of $132,000/yr.

Role
IT Business Relationship Director, Americas
Organization
IRC - International Rescue Committee
Location
New York City, International
Work setup
Hybrid
Level
Executive
Compensation
$132,000/yr
Category
Engineering & Technology

The role

The International Rescue Committee (IRC) is seeking an IT Business Relationship Director for the Americas to enhance IT service delivery for program offices across the US and LATAM. This role will bridge the gap between IT and program operations, ensuring alignment of IT priorities with business needs.

What you'll do

  • Serve as the senior IT partner to RAI office and CRRD program leadership
  • Maintain a regular engagement cadence with RAI operations directors and senior CRRD leadership
  • Act as the accountable IT point of contact for escalations from office and program leadership
  • Build sufficient familiarity with the programmatic context of each cluster to advise credibly on whether IT solutions will work in practice
  • Own cross-office knowledge brokering
  • Support IT budget planning for the Americas region

What it takes

  • 6-8 years in a relationship management, business partnering, or program/operations role
  • Working knowledge of the IT service and technology lifecycle
  • Familiarity with IT best-practice frameworks and delivery models (e.g., ITIL, Agile/Scrum)
  • Demonstrated experience translating operational needs into technical priorities
  • Spanish language proficiency
  • Strong written and verbal communication

What you'll bring

Relationship ManagementBusiness PartneringProgram/OperationsIT Service and Technology LifecycleIT Best-Practice Frameworks (e.g.ITIL

How we treat you

10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families

Frequently asked questions

Where is the job located?

The job is based in New York City, with a hybrid work schedule.

What is the compensation?

The compensation is $132,000/yr.

What are the key qualifications required?

Key qualifications include 6-8 years in a relationship management, business partnering, or program/operations role, working knowledge of the IT service and technology lifecycle, and Spanish language proficiency.

How do I apply?

To apply, please visit the IRC - International Rescue Committee's job posting page.

How to apply

Apply directly on IRC - International Rescue Committee's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on IRC - International Rescue Committee's official posting before applying.

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