Intake and Office Coordinator
Quick answer
World Relief is hiring an Intake and Office Coordinator to manage client intake, scheduling, and administrative operations for its Counseling Center.
- Role
- Intake and Office Coordinator
- Organization
- World Relief
- Level
- Entry
- Category
- Programs & Operations
The role
The Intake and Office Coordinator serves as the primary point of contact for the World Relief Counseling Center, managing client intake, scheduling, and administrative workflows. This role ensures a welcoming experience for prospective clients while maintaining strict HIPAA compliance and accurate record management. The coordinator collaborates closely with clinicians and leadership to streamline office operations and support program growth initiatives.
What you'll do
- Conduct intake screenings and gather initial information from prospective clients.
- Manage client onboarding processes and maintain records in compliance with HIPAA.
- Coordinate clinician scheduling and maintain calendar accuracy.
- Develop and streamline intake workflows and administrative documentation protocols.
- Oversee general office coordination, including supply management and space organization.
What it takes
- Associate Degree in Social Work, Counseling, Psychology, or a related field.
- 1-3 years of experience in client intake, scheduling, and onboarding.
- Demonstrated knowledge of HIPAA compliance and confidential information handling.
- Proficiency in Microsoft Office tools, particularly Excel and Outlook.
- Strong interpersonal skills with a commitment to the mission and Christian values of World Relief.
What you'll bring
How we treat you
Competitive benefits package and employee discount program for full-time, regular employees, along with a recognized well-being program.
Frequently asked questions
What is the primary focus of the Intake and Office Coordinator role?
The role focuses on being the first point of contact for counseling clients, managing intake screenings, scheduling appointments, and overseeing daily office administrative tasks.
What educational background is required for this position?
Candidates are required to have an Associate Degree in Social Work, Counseling, Psychology, or another relevant behavioral health field.
Is a specific religious background required for this job?
Yes, a mature and personal Christian faith is a requirement for employment at World Relief, as the organization is a Christian humanitarian entity.
How do I apply for this position?
The job description does not provide a specific deadline or external application link; you should visit the World Relief careers page to submit your application.
How to apply
Apply directly on World Relief's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Relief's official posting before applying.