Information Technology Support Technician
Quick answer
Planned Parenthood South Texas is hiring a part-time, in-office Information Technology Support Technician in South Texas to provide technical support and manage IT help desk operations for their health centers.
- Role
- Information Technology Support Technician
- Organization
- Planned Parenthood South Texas
- Location
- South Texas
- Work setup
- On-site
- Level
- Mid
- Category
- Engineering & Technology
The role
The Information Technology Support Technician provides essential technical and administrative support to end users across seven health centers at Planned Parenthood South Texas. This role manages IT help desk tickets, performs hardware and software installations, and maintains system security in compliance with HIPAA/HITECH regulations. The technician collaborates with an external IT service provider to ensure seamless operations and contributes to special technology projects.
What you'll do
- Manage the IT Help Desk by responding to and prioritizing technical support tickets.
- Provide hardware and software resolutions via telephone, email, remote support, or in-person.
- Maintain system security according to HIPAA/HITECH best practices.
- Install new hardware and software while performing routine maintenance and repairs.
- Develop training materials and instruct end users on proper system utilization.
What it takes
- High school diploma or GED required; degree in a computer-related field highly preferred.
- Two years of related experience in computer operations, installation, and maintenance.
- College courses or technical certifications in a computer-related field required.
- Experience troubleshooting computer hardware and software in a professional environment.
- Healthcare IT certifications and experience in non-profit or health care settings preferred.
What you'll bring
Frequently asked questions
What is the work schedule for this position?
This is a part-time position requiring 24 hours of work per week based in an office environment.
Is the compensation for this role public?
The compensation for this position is not currently specified in the job posting.
What are the primary educational requirements?
Candidates must have at least a high school diploma or GED, along with required college coursework or technical certifications in a computer-related field.
How do I apply for this position?
The job description does not provide a specific deadline or application portal, so please visit the organization's website at www.ppsouthtexas.org for further instructions.
How to apply
Apply directly on Planned Parenthood South Texas's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood South Texas's official posting before applying.