Information Technology Assistant (Global Operations, End-Point Computing)
Quick answer
FAO is hiring an Information Technology Assistant (Global Operations, End-Point Computing) in Rome, Italy, to provide IT support and ensure the efficient delivery of IT services.
- Role
- Information Technology Assistant (Global Operations, End-Point Computing)
- Organization
- Food and Agriculture Organization of the United Nations (FAO)
- Location
- Rome, Italy
- Work setup
- On-site
- Level
- Entry
- Category
- Engineering & Technology
The role
The Information Technology Assistant (Global Operations, End-Point Computing) coordinates and performs IT support functions, ensuring quality, transparency, and consistency of IT service delivery.
What you'll do
- Provide user support and deliver timely customer service
- Assist in the installation, configuration, and basic maintenance of IT hardware and software
- Troubleshoot routine technical issues and escalate complex problems
- Support endpoint security compliance activities
- Maintain accurate and up-to-date records of IT equipment, configurations, and related documentation
- Log and track service requests and incidents
What it takes
- Secondary School Education
- Three years of relevant experience in IT-support work
- Working knowledge (proficiency - level C) of English
- Experience in installation, configuration, and maintenance of hardware and software
- Skilled in troubleshooting hardware, software, and connectivity issues
- Good knowledge of Windows, macOS, Microsoft 365 environments and video conferencing platforms (Zoom, Microsoft Teams)
What you'll bring
How we treat you
A competitive compensation and benefits package is offered.
Frequently asked questions
Where is the job located?
The job is located in Rome, Italy.
What is the compensation package?
A competitive compensation and benefits package is offered.
What are the key qualifications required?
Key qualifications include secondary school education, three years of relevant experience, and working knowledge of English.
How do I apply?
To apply, visit the recruitment website at Jobs at FAO and complete your online profile. Once completed, please apply and submit your application, with language certificates as attachments.
Is the job remote?
The job is in-office.
How to apply
Apply directly on Food and Agriculture Organization of the United Nations (FAO)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Food and Agriculture Organization of the United Nations (FAO)'s official posting before applying.
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