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Citizens Information Phone Service

Information Officer

LocationBlackrock, Cork, Ireland
SetupOn-site
LevelEntry
Posted2w ago
Communications & Marketing

Quick answer

Citizens Information Phone Service is hiring a Full Time, Permanent Information Officer in Blackrock, Cork, Ireland, with a salary range of €35,366 - €53,958 per annum.

Role
Information Officer
Organization
Citizens Information Phone Service
Location
Blackrock, Cork, Ireland
Work setup
On-site
Level
Entry
Compensation
€35,366 - €53,958 per annum
Category
Communications & Marketing

The role

CIPS is seeking a Full Time, Permanent Information Officer to provide information and advice to the public via a phone service in a call centre environment. The role involves assisting the management team and developing services. Previous experience in a busy information environment is desirable.

What you'll do

  • Provide information and advice to the public via phone
  • Assist the management team
  • Develop services
  • Commitment to high-quality customer service
  • Strong teamwork
  • Previous experience in a busy information environment

What it takes

  • Excellent communication skills
  • Strong teamwork
  • Customer service experience
  • Problem-solving skills
  • Attention to detail
  • Organizational skills

What you'll bring

Excellent communication skillsStrong teamworkCustomer service experienceProblem-solving skillsAttention to detailOrganizational skills

How we treat you

Pension scheme (5% employee contribution, 7% employer contribution), 23-25 days annual leave after 5 years’ service

Frequently asked questions

Where is the job located?

The job is located in Blackrock, Cork, Ireland.

What is the compensation?

The compensation is €35,366 - €53,958 per annum.

What are the key qualifications required?

Key qualifications include excellent communication skills, strong teamwork, customer service experience, problem-solving skills, attention to detail, and organizational skills.

How do I apply?

Applications must be submitted via the application form, which can be downloaded from the provided link. The closing date is 5:00pm, Monday the 19th of October 2026.

Is the job remote?

The job is in-office in Blackrock, Cork, Ireland.

How to apply

Apply directly on Citizens Information Phone Service's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Citizens Information Phone Service's official posting before applying.

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