ICT Technical Assistant
Quick answer
The Norwegian Refugee Council is hiring an in-office ICT Technical Assistant in Isingiro, Uganda, to provide IT infrastructure support and system maintenance for humanitarian field operations.
- Role
- ICT Technical Assistant
- Organization
- Norwegian Refugee Council (NRC)
- Location
- Isingiro/Nakivale, Uganda
- Work setup
- On-site
- Level
- Mid
- Category
- Engineering & Technology
The role
The Norwegian Refugee Council (NRC) is seeking a Technical Assistant for their ICT operations based in Isingiro/Nakivale, Uganda. The role focuses on providing technical support, maintaining network infrastructure (LAN/WAN), and ensuring the security and performance of office systems. The position requires frequent travel to various field locations and vocational training centers to support staff and instructors. This is a 9-month national contract position aimed at supporting humanitarian programs in challenging environments.
What you'll do
- Provide technical advisory services and ICT support to field offices and vocational training centers.
- Manage and maintain computer networks, data backups, and office technology systems.
- Define and deploy system security measures including firewalls and antivirus software.
- Plan and oversee technology upgrades, replacements, and routine preventive maintenance.
- Monitor LAN and WAN bandwidth usage to advise management on improvements.
What it takes
- B.Sc. Degree in Computer Science, Information Technology, or a related field.
- At least 3 years of professional ICT experience.
- Proven hands-on experience with Hardware and LAN/WLAN systems.
- Prior experience working as an ICT officer in a humanitarian or recovery context.
- Certification on Microsoft Server or Cisco products is considered a plus.
What you'll bring
How we treat you
Grade 4 on NRC’s national salary scale, 9-month contract with potential for extension, and opportunities for professional growth within a humanitarian organization.
Frequently asked questions
Where is this job located?
This role is based in Isingiro and Nakivale, Uganda, and requires frequent travel to various project sites and field offices.
What is the compensation for this role?
The compensation is based on Grade 4 of the NRC’s national salary scale, though a specific dollar or shilling amount is not explicitly listed.
What are the key qualifications for this position?
Candidates must have a B.Sc. in Computer Science or IT, at least 3 years of work experience, and specific knowledge of LAN/WLAN systems and hardware maintenance.
How do I apply for this position?
Internal candidates should apply via their official NRC email or the Opportunity Marketplace, while external qualified Ugandan nationals must apply through the NRC online portal.
How to apply
Apply directly on Norwegian Refugee Council (NRC)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Norwegian Refugee Council (NRC)'s official posting before applying.