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Organization

ICT Support Assistant

LevelMid
Posted10h ago
Engineering & Technology

Quick answer

An unnamed organization is hiring an ICT Support Assistant to manage hardware/software maintenance, network troubleshooting, and staff training.

Role
ICT Support Assistant
Organization
Organization
Level
Mid
Category
Engineering & Technology

The role

This role involves providing essential ICT support, including hardware and software installation, network troubleshooting, and user assistance for the organization. The position also requires maintaining accurate inventories of IT equipment, facilitating staff training, and contributing to knowledge sharing within the office. The candidate will ensure systems are updated, secure, and functioning efficiently to meet operational requirements.

What you'll do

  • Install and configure computer equipment and software systems.
  • Provide technical troubleshooting for networks and user devices.
  • Maintain accurate inventories of IT hardware and software assets.
  • Deliver training and technical support to staff members.
  • Assist in the development of internal management tools and web applications.

What it takes

  • Secondary education required; university degree in IT or related field preferred.
  • Minimum of 2-5 years of professional IT experience.
  • Proficiency in Windows 10/11 and Microsoft Office 365.
  • Knowledge of web development languages such as PHP or ASP.
  • Fluency in French is mandatory; English proficiency is an asset.

What you'll bring

Hardware and software installationNetwork troubleshootingCyber securityWeb and application developmentGraphic designMicrosoft Office 365 administration

Frequently asked questions

What is the educational requirement for this role?

A secondary education diploma is required, while a university degree in Industrial Computing, Management Computing, or Web Development is highly valued.

What technical skills are mandatory for applicants?

Applicants must demonstrate mastery of Windows 10/11, Microsoft Office 365, and graphic design tools, along with knowledge of dynamic website languages like PHP or ASP.

How much experience is necessary for this position?

Candidates with a secondary education require at least 5 years of professional experience, while those with a university degree (licence) require at least 2 years.

How to apply

Apply directly on Organization's site. We link straight through — no resume parsing, no profile to fill out.

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