ICT Assistant
Quick answer
The United Nations Development Programme (UNDP) is hiring an in-office ICT Assistant in Fiji to provide technical support, network administration, and infrastructure maintenance for the Pacific Multi-Country Office.
- Role
- ICT Assistant
- Organization
- United Nations Development Programme (UNDP)
- Location
- Fiji
- Work setup
- On-site
- Level
- Entry
- Category
- Engineering & Technology
The role
The ICT Assistant will provide essential technical support for information management tools and technology infrastructure within the UNDP Fiji Multi-Country Office. Responsibilities include maintaining hardware and software systems, administering networks, providing user support for cloud-based platforms, and managing ICT inventory. This role acts as a key operational partner, ensuring staff have seamless access to technology and communication tools to support sustainable development goals. The position requires a client-oriented approach and proactive participation in ICT training and knowledge sharing.
What you'll do
- Provide daily technical support for information management tools and hardware.
- Perform hardware repairs and manage software upgrades and patches.
- Monitor network performance and troubleshoot connectivity issues for users.
- Maintain ICT inventory, filing systems, and reference materials.
- Support users with cloud migration, file restoration, and Microsoft 365 tools.
What it takes
- Completion of Secondary education with formal IT training; Bachelor’s degree in CS/IT preferred.
- Minimum 5 years of experience with Secondary education or 2 years with a Bachelor's degree.
- Proficiency in Windows-based packages and telecommunications facilities.
- Microsoft certifications (Azure, SharePoint, Office 365) and Cisco CCNA.
- Experience with Service Now and IT security practices.
What you'll bring
Frequently asked questions
Is this position remote?
No, this role is based in the Fiji Multi-Country Office and requires an in-office presence to manage local hardware, networks, and technical support.
What is the compensation for this role?
The compensation is not specified in the job posting.
What are the core technical qualifications required?
Candidates must have experience in network administration and hardware/software support, along with Microsoft certifications (Azure, SharePoint, Office 365) and Cisco CCNA.
Are there specific application requirements regarding tiers?
Yes, UNDP utilizes a tiered application process; candidates should verify their eligibility based on their current contract type within the UN system as outlined in the vacancy details.
How to apply
Apply directly on United Nations Development Programme (UNDP)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on United Nations Development Programme (UNDP)'s official posting before applying.