Housing Problem Solving Specialist
Quick answer
Compass Family Services is hiring an in-office Housing Problem Solving Specialist in San Francisco paying $26-$31 per hour to provide direct support and housing navigation to families experiencing homelessness.
- Role
- Housing Problem Solving Specialist
- Organization
- Compass Family Services
- Location
- 37 Grove St, San Francisco, CA
- Work setup
- On-site
- Level
- Mid
- Compensation
- $26-$31 per hour
- Category
- Programs & Operations
The role
Compass Family Services is seeking a Housing Problem Solving Specialist to support families experiencing homelessness in San Francisco. The role involves assessing family needs, providing trauma-informed mediation, and navigating the city's Homelessness Response System. Specialists will manage case data, facilitate housing connections, and perform community outreach. This position plays a critical role in addressing San Francisco’s housing crisis through direct client support.
What you'll do
- Provide trauma-informed problem-solving support and mediation to families in housing crises.
- Assess client eligibility for homelessness response systems including shelter and rental subsidies.
- Maintain accurate family records in Salesforce and the city-wide ONE System.
- Advocate for clients to facilitate connections to stable, long-term housing.
- Participate in community outreach events and de-escalate volatile situations as needed.
What it takes
- Relevant experience in social work or a related field.
- Proven experience working with families in crisis situations.
- Strong interpersonal, listening, and verbal communication skills.
- Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint).
- Demonstrated commitment to diversity, equity, inclusion, and belonging.
What you'll bring
How we treat you
4-5 weeks vacation, paid holidays, sick time, family leave, education time off, 100% employer-paid health, dental, and vision insurance for employees and dependents, long-term disability, life insurance, 5% retirement contribution after one year, and OPEIU/Local 29 union membership.
Frequently asked questions
Where is this job located and can I work remotely?
This position is primarily based at 37 Grove St in San Francisco. After an initial three-month period, employees may be eligible to work remotely one day per week with manager approval.
What is the compensation for this role?
The salary range for this position is $26 to $31 per hour, with the specific rate determined based on the candidate's experience, language skills, and education.
What are the primary qualifications required?
Applicants should have experience in social work or a related field, specifically working with families in crisis. You must also possess strong interpersonal skills, computer proficiency, and the ability to de-escalate volatile situations.
How do I apply for this position?
You should submit your application through the organization's online application portal. Please do not call the office regarding your application.
How to apply
Apply directly on Compass Family Services's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Compass Family Services's official posting before applying.