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American Red Cross

Hero Care Center Caseworker

LocationFort Sill, OK (HYBRID position)
SetupHybrid
LevelEntry
Posted5d ago
Communications & Marketing

Quick answer

The American Red Cross is hiring a full-time HYBRID Hero Care Center Caseworker in Fort Sill, OK for $20.63 base pay plus shift differential to interview callers, coordinate requests for service, and provide emergency communication messages.

Role
Hero Care Center Caseworker
Organization
American Red Cross
Location
Fort Sill, OK (HYBRID position)
Work setup
Hybrid
Level
Entry
Compensation
$20.63 base pay plus shift differential
Category
Communications & Marketing

The role

The American Red Cross is seeking a full-time HYBRID Hero Care Center Caseworker for their SAF Hero Care Center in Fort Sill, OK. This role involves interviewing callers and coordinating requests for service, performing case activities, composing and delivering emergency communication messages, and working on a rotating day schedule that includes weekends and holidays.

What you'll do

  • Interviewing callers and coordinating requests for service
  • Performing case activities including obtaining verifications and delivering messages
  • Composing and delivering emergency communication messages
  • Working on a rotating day schedule that includes weekends and holidays

What it takes

  • High School Diploma or equivalent
  • Minimum 3 years of related experience or equivalent combination of education and related experience required
  • Familiarity with medical terminology and military community
  • Customer focused experience
  • Strong communication skills, both written and verbal, and typing speed of 40 wpm or higher

What you'll bring

Strong communication skillsFamiliarity with medical terminology and military communityExperience in using an electronic customer relationship system or similar databaseAbility to work in a fast-paced environmentTeam player

How we treat you

Medical, Dental Vision plans, Health Spending Accounts & Flexible Spending Accounts, PTO + Holidays, 401K with 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance: Short + Long Term, Service Awards and recognition

Frequently asked questions

Where is the job located?

The job is located in Fort Sill, OK (HYBRID position).

What is the compensation for this role?

The salary for this position is $20.63 base pay plus shift differential.

What are the key qualifications required for this role?

Key qualifications include a High School Diploma or equivalent, minimum 3 years of related experience, familiarity with medical terminology and military community, customer focused experience, and strong communication skills.

How do I apply for this position?

Interested candidates can apply now by visiting the American Red Cross Candidate Home page.

How to apply

Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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