Hero Care Center Caseworker
Quick answer
The American Red Cross is hiring a full-time, hybrid Hero Care Center Caseworker in Fort Sill, OK, paying $20.63 base pay plus shift differential, to provide emergency assistance to military members and their families.
- Role
- Hero Care Center Caseworker
- Organization
- American Red Cross
- Location
- Fort Sill, OK
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $20.63 base pay plus shift differential
- Category
- Communications & Marketing
The role
The American Red Cross is seeking a full-time, hybrid Hero Care Center Caseworker to serve military members and their families worldwide, providing emergency assistance and support.
What you'll do
- Interview callers and coordinate requests for service
- Record client information in the case management system
- Assess client needs and provide appropriate services
- Compose and deliver emergency communication messages
- Perform case activities and follow-up actions
- Work in a fast-paced, demanding environment
What it takes
- High School Diploma or equivalent
- Minimum 3 years of related experience
- Familiarity with medical terminology and military community
- Customer focused experience
- Strong communication skills, 40 wpm typing speed
- Computer skills, including Microsoft Office Suite
What you'll bring
How we treat you
Medical, Dental Vision plans, Health Spending Accounts & Flexible Spending Accounts, PTO + Holidays, 401K with 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance: Short + Long Term, Service Awards and recognition
Frequently asked questions
Where is the job located?
The job is located in Fort Sill, OK, and is a hybrid role, requiring occasional in-office presence.
What is the compensation?
The salary is $20.63 base pay plus shift differential, with specific rates for different shifts.
What are the key qualifications?
Key qualifications include a high school diploma, 3 years of related experience, and strong communication skills.
How do I apply?
Apply now through the American Red Cross's Candidate Home.
Is the job remote?
The job is hybrid, with occasional in-office presence required.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.