Health Navigator
Quick answer
The San Francisco AIDS Foundation is hiring an in-office Health Navigator in San Francisco paying $29.87 per hour to provide client-facing support, service coordination, and administrative assistance for HIV prevention and care programs.
- Role
- Health Navigator
- Organization
- San Francisco AIDS Foundation (SFAF)
- Location
- San Francisco, CA (940 Howard Street and 470 Castro Street)
- Work setup
- On-site
- Level
- Mid
- Compensation
- $29.87 per hour
- Category
- Programs & Operations
The role
The San Francisco AIDS Foundation is seeking a Health Navigator to serve as the primary point of contact for clients seeking HIV prevention and support services. This role facilitates seamless access to care, coordinates with internal and external partners, and ensures a welcoming, trauma-informed environment. The position involves maintaining front-of-house operations, providing crisis intervention, and assisting with administrative documentation. Ideal candidates will be bilingual in Spanish and English and possess a commitment to social justice and health equity.
What you'll do
- Greet and engage clients in person and by phone to assess needs and provide referrals.
- Manage client registration and appointment check-in processes.
- Maintain a safe, clean, and welcoming front-of-house environment.
- Provide trauma-informed de-escalation and crisis intervention support.
- Coordinate with clinical and benefits teams to manage care plans and ensure service retention.
What it takes
- High school diploma or equivalent.
- 4 years of relevant experience in community health, benefits navigation, or customer service.
- Experience working with Queer, Trans, Gender Non-Conforming, and BIPOC communities.
- Excellent interpersonal and intercultural communication skills.
- Proficiency in administrative tasks such as data entry and scheduling.
- Bilingual fluency in Spanish and English.
What you'll bring
How we treat you
Comprehensive benefits package including 24-29 days of combined PTO/Sick Time, and a 403(b) retirement plan with a 1-to-1 employer match up to 3% of salary.
Frequently asked questions
Where is this job located?
This position is based in San Francisco, with the individual working on-site at both the 940 Howard Street and 470 Castro Street locations.
What is the compensation for this role?
The Health Navigator position pays an hourly rate of $29.87.
What are the core requirements for applicants?
Candidates must have at least a high school diploma, four years of relevant experience in community health or service navigation, and must be bilingual in Spanish and English.
Does this role require working outside of standard business hours?
Yes, the role may include evening and weekend coverage as part of the operational schedule.
How to apply
Apply directly on San Francisco AIDS Foundation (SFAF)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on San Francisco AIDS Foundation (SFAF)'s official posting before applying.