Health Care Assistant Level 1
Quick answer
Upper Hudson Planned Parenthood is hiring a full-time, in-office Health Care Assistant in Albany, NY, to manage patient intake, insurance verification, and medical records.
- Role
- Health Care Assistant Level 1
- Organization
- Upper Hudson Planned Parenthood
- Location
- Albany, NY
- Work setup
- On-site
- Level
- Entry
- Category
- Programs & Operations
The role
Upper Hudson Planned Parenthood is seeking a full-time Health Care Assistant to join their team in Albany, NY. The role involves managing patient registration, verifying insurance, and maintaining accurate medical records while ensuring a positive experience for all visitors. The position requires a candidate who is energetic, detail-oriented, and committed to providing inclusive patient care in a supportive environment.
What you'll do
- Welcome patients and manage reception inquiries in person and via telephone.
- Verify patient insurance benefits, eligibility, and collect applicable co-pays.
- Maintain accurate patient records and documentation within the Electronic Health Record (EHR) system.
- Triage patient calls and questions to appropriate medical personnel.
- Monitor patient wait times and ensure efficient registration processes.
What it takes
- High school diploma or GED required.
- Minimum of 1 year work experience in a medical office environment.
- Proficiency with computers and Electronic Health Records.
- Experience working with insurance carriers and prior authorizations preferred.
- Must be willing to comply with mandatory flu vaccination requirements.
What you'll bring
How we treat you
Medical, Vision, and Dental Insurance; Paid Time Off; Holidays; Retirement Plan with Employer Match; Tuition Reimbursement; Wellness Reimbursement.
Frequently asked questions
Where is this job located?
This position is based at the Upper Hudson Planned Parenthood health center in Albany, NY.
What is the compensation for this role?
The compensation is not specified in the job posting.
What are the key qualifications for this role?
Candidates must have a high school diploma or GED, at least one year of medical office experience, and proficiency with computers and Electronic Health Records.
How can I apply for this position?
Interested candidates should apply through the Upper Hudson Planned Parenthood online portal linked in the job description.
How to apply
Apply directly on Upper Hudson Planned Parenthood's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Upper Hudson Planned Parenthood's official posting before applying.