Head of Visitor Experience & Museum Operations
Quick answer
Wellcome Trust is hiring a senior Head of Visitor Experience & Museum Operations for their City of London location with a salary range of £56,000.00 - 70,000.00 per annum.
- Role
- Head of Visitor Experience & Museum Operations
- Organization
- Wellcome Trust
- Location
- City of London, UK
- Work setup
- Remote
- Level
- Senior
- Compensation
- £56,000.00 - 70,000.00 per annum
- Category
- Programs & Operations
The role
The Head of Visitor Experience & Museum Operations will lead the Visitor Experience & Museum Operations team at Wellcome Collection in City of London, ensuring an outstanding visitor experience and safe, efficient operations.
What you'll do
- Lead and motivate the Visitor Experience & Engagement team to deliver exceptional visitor experiences
- Develop and implement a coherent visitor experience strategy
- Contribute to strategic planning and management of Wellcome Collection
- Oversee day-to-day operations and ensure compliance with policies
What it takes
- Proven leadership in large visitor-facing or front-of-house teams
- Experience managing, motivating, coaching, and developing multidisciplinary teams
- Track record of leading organisational change and driving improvements
- Strong stakeholder management skills and cross-functional collaboration experience
What you'll bring
How we treat you
Details available on the organization's website
Frequently asked questions
Where will I be working?
You will work in the City of London, UK.
What is the compensation range?
The salary range is £56,000.00 - 70,000.00 per annum.
What are the key qualifications required?
Key qualifications include significant experience leading visitor experience or front-of-house teams, managing multidisciplinary teams, and driving organisational change.
How do I apply?
Submit an updated CV and answer 2 application questions to demonstrate your eligibility for the role.
How to apply
Apply directly on Wellcome Trust's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Wellcome Trust's official posting before applying.