Head of Visitor Experience and Museum Operations
Quick answer
Wellcome Collection is hiring a senior Head of Visitor Experience and Museum Operations for a permanent position with a salary range of £56,000.00 - 70,000.00 per annum to lead the Visitor Experience & Museum Operations team in Euston Road, London (hybrid work).
- Role
- Head of Visitor Experience and Museum Operations
- Organization
- Wellcome Collection
- Location
- Euston Road, London, UK (Hybrid work arrangement)
- Work setup
- Remote
- Level
- Senior
- Compensation
- £56,000.00 - 70,000.00 per annum
- Category
- Communications & Marketing
The role
The Head of Visitor Experience and Museum Operations will lead the Visitor Experience & Museum Operations team to deliver an outstanding visitor experience while ensuring safe, efficient, and effective day-to-day operations at Wellcome Collection.
What you'll do
- Lead and motivate a high-performing Visitor Experience and Engagement team.
- Develop and implement a visitor experience strategy.
- Contribute to strategic and operational planning as part of the leadership team.
What it takes
- Proven experience leading large visitor-facing or front-of-house teams in a museum, gallery, cultural institution, or comparable high-volume public venue.
- Demonstrated ability to manage both day-to-day operations and contribute to strategic planning.
- Significant experience managing, motivating, coaching, and developing multidisciplinary teams.
What you'll bring
How we treat you
Details available on the organization's website
Frequently asked questions
Where will I be working?
You will work at Euston Road, London (hybrid work arrangement).
What is the compensation range?
The salary range is £56,000.00 - 70,000.00 per annum.
What are the key qualifications required?
Key qualifications include significant experience leading visitor-facing teams and managing multidisciplinary teams.
How to apply
Apply directly on Wellcome Collection's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Wellcome Collection's official posting before applying.