Head of Visitor Experience
Quick answer
Bath Abbey is hiring an in-office Head of Visitor Experience in Bath, England, paying £33,300 pro rata (FTE £41,600) to lead operational strategy and visitor-facing teams on a 12-month fixed-term contract.
- Role
- Head of Visitor Experience
- Organization
- Bath Abbey
- Location
- Bath, England
- Work setup
- On-site
- Level
- Senior
- Compensation
- £33,300 pro rata (FTE £41,600)
- Category
- Programs & Operations
- Apply by
- 2026-06-28
The role
Bath Abbey is seeking a Head of Visitor Experience on a 12-month fixed-term contract to provide operational leadership for their visitor-facing departments. This role involves managing events, learning, retail, and visitor experience teams to ensure high-quality standards and meet financial targets. As a key member of the leadership team, the successful candidate will contribute to strategic planning and the delivery of visitor-focused projects. The position requires a professional who can inspire a large team of staff and volunteers while maintaining the Abbey's mission and values.
What you'll do
- Provide operational leadership for events, learning, retail, and visitor services.
- Lead and inspire a large team of staff and over 100 volunteers.
- Manage departmental budgets and achieve income generation targets.
- Oversee the development and delivery of visitor-focused projects and public programming.
- Ensure high standards of safety, cleanliness, and visitor satisfaction across public areas.
What it takes
- Previous experience working in a visitor attraction or similar venue.
- Proven track record in staff leadership and team management.
- Experience in budget management and financial reporting.
- Strong ability to develop and implement visitor experience strategies.
- Sympathy with and understanding of the vision and values of Bath Abbey.
What you'll bring
Frequently asked questions
Where is this job located and what is the work schedule?
This role is based in Bath, England. It is a part-time position requiring 32 hours per week, typically Monday through Friday with occasional weekend and evening work required.
What is the compensation for this role?
The salary is £33,300 pro rata, based on a full-time equivalent (FTE) salary of £41,600.
What are the key qualifications required?
Candidates should have experience in a visitor attraction setting, strong staff leadership and budget management skills, and an alignment with the values of Bath Abbey.
How do I apply for this position?
You can apply through the Guardian Jobs portal by submitting your CV and contact information by the closing date of June 28, 2026.
How to apply
Apply directly on Bath Abbey's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Bath Abbey's official posting before applying.