Head of Patient Information and Advice
Quick answer
The Macular Society is hiring a hybrid Head of Patient Information and Advice in Andover, Hampshire (or remote-friendly) paying £52,000 - £54,000 to lead patient information services and helpline management.
- Role
- Head of Patient Information and Advice
- Organization
- Macular Society
- Location
- Andover, Hampshire or hybrid
- Work setup
- Hybrid
- Level
- Senior
- Compensation
- £52,000 - £54,000 per annum
- Category
- Programs & Operations
- Apply by
- 2026-07-02
The role
The Macular Society is seeking an experienced patient information leader to drive growth and improvement in their Helpline and Patient Information services. The role involves leading a team to provide world-class advice and support for those affected by macular disease. This leadership position focuses on developing content, building a high-performance team culture, and exploring new service models.
What you'll do
- Lead the Helpline and Patient Information services
- Drive growth and improvement in service delivery
- Develop high-performance team culture
- Explore new service models for user needs
- Act as an expert in users' information needs
- Collabor1ate with leadership teams to drive strategic goals
What it takes
- Experience in patient information and helpline leadership
- Ability to build engaging content for patients
- Proven ability to develop a high-performance team culture
- Expertise in healthcare communication
- Strong leadership skills
- Preferred experience with sight loss community knowledge
What you'll bring
How we treat you
27 days' annual leave, ability to buy/sell leave, supportive family policies, 6% pension contribution, and flexible working options.
Frequently asked questions
Where is the job located and what is the work schedule?
The role is based in Andover, Hampshire, but offers a hybrid working model.
What is the compensation for this position?
The salary is between £52,000 and £54,000 per annum.
What are the key qualifications required for the role?
Candidates should have experience in patient information leadership, content creation skills, and the ability to lead a high-performance team culture.
When is the deadline to apply?
The application deadline is July 2nd, 2026.
How to apply
Apply directly on Macular Society's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Macular Society's official posting before applying.