Head of Operations
Quick answer
The Norwegian Refugee Council (NRC) is hiring an in-office Head of Operations in Damascus, Syria, to lead complex humanitarian programs and provide strategic operational oversight.
- Role
- Head of Operations
- Organization
- Norwegian Refugee Council (NRC)
- Location
- Damascus, Syria
- Work setup
- On-site
- Level
- Senior
- Category
- Programs & Operations
The role
The Norwegian Refugee Council (NRC) is seeking a Head of Operations in Syria to provide strategic and operational oversight across multiple Area Offices. The role ensures coherent, high-quality implementation of humanitarian programs while supporting decentralized decision-making and managing large-scale, complex operations. The successful candidate will work closely with senior leadership to coordinate support, program, and security functions while navigating challenging humanitarian contexts.
What you'll do
- Establish and maintain effective coordination mechanisms for support and program functions.
- Develop guidance for operational scaling in alignment with funding forecasts.
- Lead change management processes regarding geographical program coverage.
- Ensure operational structures are optimized and financially viable.
- Deputize for the Country Director as necessary.
What it takes
- Minimum 5 years of senior management experience in humanitarian settings.
- Proven experience managing large, complex portfolios in security-sensitive areas.
- Strong background in financial systems, budget planning, and donor compliance.
- Demonstrated ability to engage and negotiate with government actors and donors.
- Fluent in English; Arabic language skills are considered an advantage.
What you'll bring
How we treat you
Fixed term contract renewable based on performance and funding, with opportunities to work in a supportive community committed to human dignity.
Frequently asked questions
Where is this position located?
This role is based in Damascus, Syria, and involves approximately 50% travel within the country.
What level of experience is required for this role?
Candidates must have at least 5 years of senior management experience in humanitarian settings, particularly in complex or emergency contexts.
Is the compensation for this position specified?
The compensation is tied to Grade 11 on the NRC salary scale, but a specific dollar amount is not provided in the job description.
How can I ask further questions about this vacancy?
You may send inquiries to [email protected] with the job title included in the subject line.
How to apply
Apply directly on Norwegian Refugee Council (NRC)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Norwegian Refugee Council (NRC)'s official posting before applying.