Head of Operations
Quick answer
CRS is hiring a senior Head of Operations to provide strategic leadership and management of operational functions across hubbed countries in support of their global mission.
- Role
- Head of Operations
- Organization
- CRS (Catholic Relief Services)
- Location
- Hubbed country (multiple locations)
- Work setup
- On-site
- Level
- Senior
- Category
- Programs & Operations
The role
The Head of Operations serves as a vital member of the Senior Management Team, providing comprehensive leadership across finance, HR, supply chain, and security functions. This role ensures principled compliance, risk mitigation, and operational excellence to support the organization's mission of serving vulnerable populations. The position involves strategic planning for operational capacity, overseeing complex project cycles, and managing talent across multiple country programs. Additionally, the lead focuses on integrating Climate Action strategies into operations to improve efficiency and reduce environmental impact.
What you'll do
- Provide leadership for Finance, HR, Supply Chain, and Security operational functions.
- Ensure compliance with organizational policies, donor requirements, and local legal regulations.
- Oversee financial processes, budget management, and efficient use of Enterprise Resource Planning (ERP) systems.
- Supervise and coach a diverse team while managing remote reporting lines across multiple countries.
- Lead operational initiatives related to Climate Action and organizational risk mitigation.
What it takes
- Extensive experience in senior operational management and strategic planning.
- Proven expertise in financial oversight, supply chain, and HR management within the non-profit sector.
- Strong understanding of safeguarding policies, internal controls, and audit processes.
- Demonstrated ability to lead and develop remote, cross-cultural teams.
- Experience in managing security protocols and emergency response in complex environments.
What you'll bring
Frequently asked questions
What are the primary responsibilities of the Head of Operations?
This role manages critical support services including finance, human resources, supply chain, and security to ensure high-quality program delivery and regulatory compliance.
Is this position remote or in-office?
This role is based in a hubbed country location and requires active, on-the-ground management of day-to-day operations and staff.
What is the compensation for this role?
The compensation for this position is not specified in the current job posting.
Does the role involve travel or remote team management?
Yes, the position requires remote management of direct reports across multiple countries and the ability to coordinate operational support for various country programs.
How to apply
Apply directly on CRS (Catholic Relief Services)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on CRS (Catholic Relief Services)'s official posting before applying.