Head of Operational Support
Quick answer
NORFUG is hiring a senior Head of Operational Support in Nairobi, Kenya, with a salary of grade 11 on NRC’s scale for a 2-year contract.
- Role
- Head of Operational Support
- Organization
- Norwegian Refugee Council
- Location
- Nairobi, Kenya
- Work setup
- On-site
- Level
- Senior
- Compensation
- grade 11 on NRC’s either international or national salary scale
- Category
- Other
The role
The Regional Head of Operational Support will ensure an integrated approach to operational management, supporting the quality and timeliness of NRC's response in the region.
What you'll do
- Ensure that support functions within the regional team operate efficiently, fostering a collaborative and effective working environment.
- Hold country offices accountable for progress on their operations by leveraging reports, analyses, and compliance data from NRC’s global resource and pools.
- Support country directors and heads of support, HAS Managers with capacity building and problem-solving related to operational challenges.
- Provide advice and mentorship to country office operational support teams, fostering capacity building and skills development.
- Participate in global discussions on planning and strategy relating to support functions.
- Review of finance, HR and logistics requirements related to regional grants in collaboration with the Global PCM and Grants Management facility.
What it takes
- 10+ years of relevant leadership/management experience within the humanitarian field
- Relevant higher education in a related field such as business administration, management, finance or other suitable education
- Experience from working with security and safety
- Experience from working in complex and volatile contexts
- Documented/proven results related to the position’s responsibilities
- Fluency in English, both written and verbal
What you'll bring
How we treat you
2 years, national. Or international with full family package.
Frequently asked questions
Where is the job located?
The job is located in Nairobi, Kenya.
What is the compensation package?
The compensation is grade 11 on NRC’s either international or national salary scale, with a 2-year contract. There is also an option for an international contract with a full family package.
What are the key qualifications required?
Key qualifications include 10+ years of relevant leadership/management experience, relevant higher education, experience with security and safety, experience in complex and volatile contexts, documented results, and fluency in English.
How do I apply?
Applications should be submitted through the official NRC application process, including a CV and cover letter in English. Unsolicited applications will not be considered.
Is the job remote?
The job is in-office in Nairobi, Kenya.
How to apply
Apply directly on Norwegian Refugee Council's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Norwegian Refugee Council's official posting before applying.