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Community Action House

Guest Services Associate

LocationHolland, MI
SetupHybrid
LevelEntry
Posted44m ago
Other

Quick answer

Community Action House is hiring a part-time Guest Services Associate (Holland, MI) to provide customer service and support daily operations at the Food Club & Opportunity Hub. The position offers a consistent schedule of at least 23 hours per week with no more than 29 hours.

Role
Guest Services Associate
Organization
Community Action House
Location
Holland, MI
Work setup
Hybrid
Level
Entry
Category
Other

The role

The Guest Services Associate will create a welcoming environment for guests at Community Action House's Food Club & Opportunity Hub, providing customer service, managing memberships, and ensuring the front desk area is organized.

What you'll do

  • Create and maintain a welcoming environment for guests
  • Provide customer service to guests, visitors, volunteers, and community members
  • Help guests register for Food Club memberships
  • Answer phones and manage voicemail system
  • Manage the front desk area and ensure it is organized and clean
  • Complete daily cash handling procedures

What it takes

  • Excellent customer service skills
  • Strong organizational and time management skills
  • Ability to handle multiple priorities
  • Comfortable using Google Workspace and general office technology
  • Bilingual Spanish required
  • High school diploma or equivalent experience

What you'll bring

Customer serviceOrganizational skillsAttention to detailCommunication skillsReferral management

Frequently asked questions

Where is the job located?

The position is based at Community Action House's Food Club & Opportunity Hub in Holland, MI.

What is the compensation for this role?

Compensation is not specified in the job posting.

How do I apply for this position?

Applications must be submitted through Community Action House's Jobs page on their website. Interviews are conducted on a rolling basis and include a phone interview and two onsite interviews.

Is the job remote or in-office?

The role is hybrid, with a consistent schedule of at least 23 hours per week at the Food Club & Opportunity Hub.

What are the key qualifications for this position?

Key qualifications include excellent customer service skills, strong organizational and time management skills, ability to handle multiple priorities, comfort with Google Workspace and general office technology, and a high school diploma or equivalent experience. Bilingual Spanish is required.

How to apply

Apply directly on Community Action House's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Community Action House's official posting before applying.