Guest Relations Representative
Quick answer
The High Museum of Art is hiring a part-time, temporary in-office Guest Relations Representative in Atlanta to drive sales and support museum operations.
- Role
- Guest Relations Representative
- Organization
- High Museum of Art (Woodruff Arts Center)
- Location
- Atlanta, GA
- Work setup
- On-site
- Level
- Mid
- Category
- Programs & Operations
The role
The High Museum of Art is seeking a Guest Relations Representative to join their team in a temporary, part-time capacity. This role focuses on driving revenue through membership and ticket sales while providing top-tier service to museum visitors. The position requires a highly adaptable individual capable of handling transactions, group tour logistics, and high-volume customer interactions. Successful candidates will thrive in a fast-paced environment and demonstrate exceptional sales and communication skills.
What you'll do
- Actively promote and sell museum memberships and tickets to visitors.
- Facilitate check-ins and arrivals for school and large group tours.
- Perform accurate financial transactions using POS and CRM software.
- Resolve visitor inquiries and complaints to ensure a positive experience.
- Rotate between various operational roles including ticketing, greeting, and membership sales.
What it takes
- 3+ years of experience in a sales-driven environment.
- 3+ years of experience in high-volume, fast-paced customer service.
- Proficiency in CRM systems, preferably Tessitura.
- Exceptional verbal and written communication skills.
- Ability to work weekends, evenings, and special event shifts.
- Physical ability to stand for long periods and lift up to 15-50 pounds.
What you'll bring
Frequently asked questions
Is this position remote or in-office?
This is an in-office position located at the High Museum of Art in Atlanta.
What is the compensation for this role?
The compensation is not explicitly specified in the job posting.
What are the required qualifications for this job?
Candidates must have at least 3 years of experience in both sales and high-volume customer service, along with proficiency in CRM systems and the ability to work flexible hours including weekends and evenings.
How do I apply for this position?
The job posting does not provide a specific deadline or application portal link; please check the Woodruff Arts Center career page for submission instructions.
How to apply
Apply directly on High Museum of Art (Woodruff Arts Center)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on High Museum of Art (Woodruff Arts Center)'s official posting before applying.