Guest Relations Manager
Quick answer
The American Cancer Society is hiring an in-office Guest Relations Manager paying $44,000-$48,000 to lead front desk operations and guest services for patients and caregivers.
- Role
- Guest Relations Manager
- Organization
- American Cancer Society
- Work setup
- On-site
- Level
- Mid
- Compensation
- $44,000 - $48,000
- Category
- Programs & Operations
The role
The American Cancer Society is seeking a Guest Relations Manager to oversee front desk operations and ensure a welcoming environment for patients and caregivers. This role involves supervising the concierge team, managing room allocations, and handling guest referrals to maintain high operational standards. The position requires a focus on service excellence, staff training, and facility maintenance to support the organization's lifesaving mission.
What you'll do
- Manage guest referrals and room assignments to ensure timely registration.
- Supervise and provide training for the concierge staff.
- Coordinate guest amenities, transportation, and special accommodations.
- Maintain accurate guest records and room inventory.
- Conduct facility inspections to ensure cleanliness and safety.
What it takes
- High School Diploma or equivalent required; Bachelor's degree preferred.
- Minimum 3 years of experience in hospitality or guest relations.
- 1-2 years of supervisory or managerial experience.
- Valid driver's license with a clean driving record.
- Ability to work in a fast-paced environment and stand for extended periods.
What you'll bring
How we treat you
Generous paid time off policy, medical, dental, retirement benefits, wellness programs, and professional development programs.
Frequently asked questions
What is the expected work schedule for this role?
The position is in-office, scheduled Monday through Friday from 10:00 AM to 6:30 PM, with a requirement to work one weekend per month.
What is the compensation for the Guest Relations Manager position?
The salary range for this role is between $44,000 and $48,000, depending on experience and skills.
What are the core qualifications required for this job?
Candidates must have at least 3 years of hospitality experience, including 1-2 years in a management role, and hold a valid driver's license.
Is a degree required to apply?
A High School Diploma or equivalent is the minimum requirement, though a Bachelor's degree is preferred.
How to apply
Apply directly on American Cancer Society's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Cancer Society's official posting before applying.