Guest Relations Manager
Quick answer
The American Cancer Society is hiring an in-office Guest Relations Manager to lead front desk operations and guest services for a salary of $44,000/yr.
- Role
- Guest Relations Manager
- Organization
- American Cancer Society
- Work setup
- On-site
- Level
- Mid
- Compensation
- $44,000/yr
- Category
- Programs & Operations
The role
The American Cancer Society is seeking a Guest Relations Manager to oversee front desk operations and ensure a welcoming environment for patients and caregivers. This role involves managing room allocations, supervising the concierge team, and maintaining high standards of guest satisfaction and facility readiness. The position requires a candidate with strong leadership skills and experience in hospitality management to coordinate daily guest services effectively.
What you'll do
- Manage guest referrals, registrations, and room assignments.
- Supervise, train, and support the concierge staff.
- Coordinate guest amenities, transportation, and special accommodations.
- Maintain accurate guest records and room inventory data.
- Conduct inspections of guest rooms and public areas for cleanliness.
What it takes
- High School Diploma or equivalent required; Bachelor's degree preferred.
- Minimum 3 years of experience in guest relations or hospitality management.
- At least 1-2 years of experience in a supervisory or managerial role.
- Valid driver's license with a clean driving record.
- Ability to work a rotating schedule including one weekend per month.
What you'll bring
How we treat you
Generous paid time off policy, medical, dental, retirement benefits, wellness programs, and professional development programs.
Frequently asked questions
What is the compensation for this role?
The Guest Relations Manager position offers an annual salary of $44,000.
What is the work schedule for this position?
This is an in-office role requiring a schedule of Monday through Friday from 10:00 AM to 6:30 PM, with a requirement to work one rotating weekend per month.
What are the primary qualifications required?
Candidates must have at least three years of experience in hospitality management, including supervisory experience, and possess a valid driver's license.
How do I apply for this position?
The provided job description does not specify an application deadline; interested candidates should visit the American Cancer Society careers website to apply.
How to apply
Apply directly on American Cancer Society's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Cancer Society's official posting before applying.