Guest Relations Coordinator
Quick answer
The American Cancer Society is hiring an in-office Guest Relations Coordinator at $23.10/hour to manage guest services and front desk operations.
- Role
- Guest Relations Coordinator
- Organization
- American Cancer Society
- Work setup
- On-site
- Level
- Mid
- Compensation
- $23.10 per hour
- Category
- Programs & Operations
The role
The American Cancer Society is seeking a Guest Relations Coordinator to manage front desk operations, guest referrals, and check-in procedures. This role involves supervising concierge staff, maintaining facility readiness, and ensuring a welcoming experience for patients and caregivers. The successful candidate will monitor occupancy data and resolve guest concerns to maintain high service standards.
What you'll do
- Lead concierge team to ensure excellent guest service
- Manage guest referrals, screening, and room allocation
- Supervise front desk operations and guest inquiries
- Monitor facility cleanliness and coordinate with maintenance
- Analyze occupancy data to inform operational decisions
What it takes
- High School Diploma or Equivalent
- Minimum 2 years of experience in hospitality or guest services
- Valid Driver's License
- Strong organizational and communication skills
- Proficiency in reservation software and Microsoft Office
What you'll bring
How we treat you
Generous paid time off, medical, dental, retirement benefits, wellness programs, and professional development programs.
Frequently asked questions
What is the compensation for this role?
The position offers a pay rate of $23.10 per hour along with a full benefits package.
What is the work schedule for this position?
The role operates on an in-office schedule from Sunday through Thursday, 9:30 am to 6:00 pm.
What are the primary qualifications required?
Candidates need a high school diploma, a valid driver's license, and at least two years of experience in hospitality or guest services.
Is travel required for this job?
Travel is required for training upon hire, but otherwise, there is minimal travel expected for this position.
How to apply
Apply directly on American Cancer Society's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Cancer Society's official posting before applying.