GTD (Global Technology Development) Support
Quick answer
World Vision Ethiopia is hiring a mid-level, in-office GTD Support professional in Gambella to manage technical infrastructure and IT support for humanitarian food assistance programs.
- Role
- GTD (Global Technology Development) Support
- Organization
- World Vision Ethiopia
- Location
- Gambella, Ethiopia
- Work setup
- On-site
- Level
- Mid
- Category
- Engineering & Technology
The role
World Vision Ethiopia is seeking a technical professional to provide essential IT and digital support for food assistance programs in Gambella. This role focuses on beneficiary identification, hardware/software troubleshooting, and providing technical training to staff in both office and field environments. The successful candidate will manage IT assets, ensure data security, and maintain service level objectives to support humanitarian operations.
What you'll do
- Provide day-to-day technical support for end-users via remote and in-person assistance.
- Manage hardware and software configuration for laptops, mobile devices, and office equipment.
- Conduct field visits to support emergency base staff and project implementation areas.
- Facilitate staff training on GTD tools, security policies, and Microsoft Office 365.
- Maintain inventory, asset procurement, and data security standards for technology equipment.
What it takes
- BSc degree in Information Technology, Computer Science, or a related social science field.
- Minimum of 3 years of experience in emergency response programs, preferably in refugee or IDP contexts.
- Solid understanding of TCP/IP, internet security, and Windows OS administration.
- Proficiency in Microsoft Office, Kobo Collect, and beneficiary management systems like LMMS.
- Excellent oral and written communication skills in English.
What you'll bring
Frequently asked questions
Is this position remote?
No, this is an in-office and field-based role located in Gambella, requiring frequent travel to project implementation sites.
What are the key qualifications for this role?
Candidates need a BSc in IT or a related field, at least 3 years of experience in emergency response, and strong technical knowledge of networking and Windows OS administration.
Is compensation provided for this role?
The compensation details for this position are not explicitly specified in the job posting.
How to apply
Apply directly on World Vision Ethiopia's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Vision Ethiopia's official posting before applying.