Gender Affirming Care Patient Navigator
Quick answer
Planned Parenthood of Central and Western New York is hiring a part-time Gender Affirming Care Patient Navigator in Rochester, NY (or hybrid), paying $21.89-$25.36/hour to support gender-diverse patients in navigating healthcare systems.
- Role
- Gender Affirming Care Patient Navigator
- Organization
- Planned Parenthood of Central and Western New York
- Location
- Rochester, NY
- Work setup
- Hybrid
- Level
- Mid
- Compensation
- $21.89 - $25.36/hour
- Category
- Programs & Operations
The role
The Gender Affirming Care Patient Navigator role at Planned Parenthood of Central and Western New York involves supporting transgender, non-binary, and gender-diverse patients in accessing affirming healthcare. The position focuses on navigating insurance hurdles, coordinating care, and providing community resources to ensure a seamless patient experience. It requires a strong commitment to inclusive, patient-centered service.
What you'll do
- Prepare and track prior authorization requests for gender-affirming services.
- Coordinate with insurance companies to resolve issues causing delays or denials.
- Serve as a primary point of contact for patients seeking gender-affirming care.
- Provide warm handoffs and referrals to internal and external community resources.
- Develop and maintain educational materials, referral guides, and workflow documents.
- Identify and address systemic barriers to healthcare access.
What it takes
- Bachelor's degree in a related field (social work, psychology, nursing, public health, gender studies) preferred.
- Experience in care coordination, case management, or patient navigation required.
- Experience with transgender and gender-diverse communities preferred.
- Familiarity with prior authorization processes or medical insurance systems.
- 10+ years of experience is not specified but implied by the role's complexity.
- Proficiency with Microsoft Office Suite and internet-based tools.
What you'll bring
How we treat you
Paid Time Off, 10 paid holidays, medical, dental, and vision insurance, Health Savings Account or Flexible Spending Account, 401(k) with match.
Frequently asked questions
Where is the job located?
The position is based in Rochester, NY, and involves working in a standard health center and office environment.
What is the compensation for this role?
The pay range for this position is $21.89 to $25.36 per hour.
What are the key qualifications required?
Candidates should have experience in care coordination, patient navigation, and working with gender-diverse communities, along with knowledge of insurance systems.
When do I need to offer apply by date?
The job posting does not specify a deadline for applications.
How to apply
Apply directly on Planned Parenthood of Central and Western New York's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Planned Parenthood of Central and Western New York's official posting before applying.