Financial Resilience Adviser/Caseworker
Quick answer
Citizens Advice Westminster is hiring a hybrid Financial Resilience Adviser/Caseworker in Westminster, London, paying £34,551 - £41,120 to provide debt management and financial wellbeing support.
- Role
- Financial Resilience Adviser/Caseworker
- Organization
- Citizens Advice Westminster
- Location
- Westminster, London
- Work setup
- Hybrid
- Level
- Mid
- Compensation
- £34,551 - £41,120
- Category
- Programs & Operations
- Apply by
- 2026-07-26
The role
Citizens Advice Westminster is seeking a Financial Resilience Adviser/Caseworker to support residents in the borough of Westminster. The role involves helping clients with debt management, income maximization, and financial capability. Candidates must be empathetic communicators who can work holistically with partner agencies.
What you'll do
- Conduct initial debt assessments
- Identify urgent priorities for clients
- Provide advice on welfare benefits and money
- Work with partner agencies to support vulnerable clients
- Help clients strengthen long-term financial stability
What it takes
- Empathetic and confident communicator
- Ability to build trust with clients in crisis
- Experience in debt management or similar fields
- Experience working with vulnerable populations
- Knowledge of welfare benefits systems
What you'll bring
How we treat you
Annual leave, paid sick leave, pension scheme, annual season ticket loans, career breaks, and professional development opportunities.
Frequently asked questions
Where is the job located?
The role is based in Westminster, London, with a hybrid work schedule involving office and community settings.
What is the compensation for this position?
The salary range is £34,551 - £41,120 depending on qualification.
What are the key qualifications required?
Candidates should be empathetic communicators who can build trust with clients in crisis and have knowledge of debt management and welfare benefits.
When is the application deadline?
The application deadline is July 26, 2026.
How to apply
Apply directly on Citizens Advice Westminster's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Citizens Advice Westminster's official posting before applying.