Engagement Counselor
Quick answer
Eliot is hiring an in-office Engagement Counselor in Massachusetts paying $48k-$55k to provide street outreach and case management for adults experiencing homelessness and mental health challenges.
- Role
- Engagement Counselor
- Organization
- Eliot
- Location
- Massachusetts
- Work setup
- On-site
- Level
- Entry
- Compensation
- $48,000 - $55,000 annually
- Category
- Programs & Operations
The role
Eliot is seeking an Engagement Counselor to join their Homeless Services Division as part of the PATH team. This role involves performing street outreach, crisis intervention, and case management to support adults experiencing homelessness and mental health or substance use challenges. The counselor will work to connect individuals with essential housing, treatment, and community resources using a client-centered, harm-reduction approach.
What you'll do
- Conduct outreach to identify homeless individuals in public spaces, shelters, and meal sites.
- Provide crisis intervention, clinical counseling, and essential supplies to vulnerable clients.
- Facilitate connections to housing, treatment, and social service entitlements.
- Maintain collaborative relationships with local community organizations and service providers.
- Apply a client-centered and Housing First framework in daily service delivery.
What it takes
- Bachelor’s degree in the Healing Arts or Education.
- Minimum 1 year of experience working with adults with mental illness.
- Valid Massachusetts driver’s license.
- Knowledge of homelessness, substance use, and trauma-informed care.
- Master’s degree in the Healing Arts or Education is preferred.
What you'll bring
How we treat you
Generous Paid Time Off, medical, dental, and vision plans, 401(k) with employer match, fitness and childcare support, 100% company-paid life/AD&D insurance, and tuition reimbursement.
Frequently asked questions
What is the compensation for this role?
The annual salary is $48,000 for those with a Bachelor's degree and $55,000 for those with a Master's degree.
Is this a remote position?
No, this is an in-office/field-based role requiring street outreach in Massachusetts during standard business hours.
What are the primary educational requirements?
A Bachelor's degree in the Healing Arts or Education is required, while a Master's degree in a relevant field is considered a plus.
How do I apply for this position?
The posting encourages interested candidates to apply through their system, though a specific deadline date was not provided.
How to apply
Apply directly on Eliot's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Eliot's official posting before applying.