Energy Adviser
Quick answer
National Energy Action is hiring a remote Energy Adviser (London-based) paying £29,064 - £34,267 per annum plus London weighting to provide energy advice and support vulnerable households.
- Role
- Energy Adviser
- Organization
- National Energy Action
- Location
- London, UK (hybrid)
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- £29,064 - £34,267 per annum (FTE) plus £3,300 London weighting if applicable
- Category
- Communications & Marketing
The role
Provide one-to-one energy advice to low-income and vulnerable households in London, deliver group awareness sessions, support NEA’s wider community engagement work, and maintain accurate client records.
What you'll do
- Provide one-to-one energy casework support to low-income and vulnerable households
- Deliver group energy advice sessions and community presentations
- Support clients referred through NEA’s Energy Advice and Support services
- Build strong relationships with referral partners and community organisations
- Maintain accurate client records and contribute to project reporting
What it takes
- Experience of delivering energy advice via telephone, webchat or face-to-face
- Knowledge of domestic energy efficiency
- Understanding of the challenges facing deprived communities
- Excellent communication skills and ability to support vulnerable households
- Strong organisational skills and accurate record keeping
What you'll bring
How we treat you
11.5% non-contributory pension, 25 days annual leave plus 3 additional days in between Christmas and New Year when our offices close, all public holidays, flexible working arrangements including hybrid working, enhanced family-friendly policies, Employee Assistance Programme, Employee benefits platform
Frequently asked questions
Where is the job located?
The job is based in London, UK with a hybrid work schedule.
What is the compensation package?
The compensation is £29,064 - £34,267 per annum plus £3,300 London weighting if applicable.
What are the key qualifications required?
Experience of delivering energy advice via telephone, webchat or face-to-face, knowledge of domestic energy efficiency, understanding of the challenges facing deprived communities, excellent communication skills and ability to support vulnerable households, strong organisational skills and accurate record keeping.
How do I apply for this position?
Applications should be submitted through the job posting on the Guardian Jobs website by 27 July 2026.
How to apply
Apply directly on National Energy Action's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on National Energy Action's official posting before applying.