Employee Experience Manager
Quick answer
Goodwill Greater Milwaukee & Chicago is hiring a full-time on-site Employee Experience Manager in Bartlett, IL to oversee employee recruitment and development, drive store productivity, and ensure sales and margin targets are met. Salary range: $51,200 USD - $76,975 USD.
- Role
- Employee Experience Manager
- Organization
- Goodwill Greater Milwaukee & Chicago
- Location
- Bartlett, IL 60103, USA
- Work setup
- On-site
- Level
- Mid
- Compensation
- $51,200 USD to $76,975 USD
- Category
- Other
The role
The Employee Experience Manager oversees employee recruitment and development, drives store productivity, and ensures sales and margin targets are met.
What you'll do
- Focus on individual and store production goals while maximizing the value of all donations through sustainable practices and secondary market efforts to achieve budgeted sales and margin.
- Manage the hiring and onboarding process for new hires. Regularly assesses new employees and conducts check-ins for progress and readiness.
- Oversee hardline product rotation to ensure a continuous flow of new merchandise and overall product availability.
- Support the oversight of associates and non-exempt leadership providing adequate donation and/or POS coverage, maintain customer service levels, donation coverage, sufficient flow of new quality product and store environment standards.
- Ensure all employees complete and comply with online training requirements. Monitor and support employee performance, providing feedback and development opportunities.
- Analyze report data and other relevant documentation to identify trends and areas for improvement, providing actionable insights to store leadership.
What it takes
- Two years of college education or experience equivalency, and a minimum of 5 years experience
- Forklift certification, if required at site
- Work varied schedule and flexible hours; at least two closing shifts per week and every other weekend as scheduled. Additional nights and weekend shifts may be required to meet business needs.
- Must have a working phone that allows for communication accessibility.
What you'll bring
How we treat you
Medical, dental, vision, short and long-term disability, life insurance, retirement plan, paid time off (PTO)
Frequently asked questions
Where is the job located?
The job is located in Bartlett, IL 60103, USA.
What is the compensation range?
The salary range is $51,200 USD to $76,975 USD.
What are the key qualifications required?
Key qualifications include two years of college education or experience equivalency and a minimum of 5 years of experience.
How to apply
Apply directly on Goodwill Greater Milwaukee & Chicago's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Goodwill Greater Milwaukee & Chicago's official posting before applying.