Emergency Triage Coordinator
Quick answer
Aspire Health and Community Services is hiring an in-office Emergency Triage Coordinator paying $21.70-$25.50/hr to provide crisis service coordination and telephonic triage for mental health clients.
- Role
- Emergency Triage Coordinator
- Organization
- Aspire Health and Community Services
- Work setup
- On-site
- Level
- Entry
- Compensation
- $21.70 - $25.50 USD per hour
- Category
- Programs & Operations
The role
The Emergency Triage Coordinator serves as a critical first point of contact for the Emergency Service Team, managing telephonic information flow and crisis referral requests 24/7/365. This role involves screening and assigning cases to clinicians, maintaining electronic medical records, and providing support to clients and families in distress. The coordinator works closely with the management team to ensure high-quality care and compliance with organizational initiatives.
What you'll do
- Triage incoming crisis phone calls and provide counseling support.
- Navigate the Avatar medical record system to document client interactions.
- Screen and assign cases to clinicians and support staff based on risk levels.
- Assist in performing bed searches for clients requiring higher levels of care.
- Consult with the management team regarding high-risk cases and conflict resolution.
What it takes
- Bachelor’s Degree in Psychology or a related field.
- Minimum of one year of experience in a mental health crisis intervention setting.
- Working knowledge of Emergency Service Program (ESP) systems.
- Ability to communicate professionally with agitated or distressed individuals.
- Proven competence in serving culturally diverse populations.
What you'll bring
How we treat you
Competitive package of compensation and benefits.
Frequently asked questions
What is the compensation for this role?
The salary range for this position is $21.70 to $25.50 USD per hour, depending on experience and qualifications.
What educational background is required?
Candidates are required to hold at least a Bachelor’s Degree in Psychology or a related field.
Is this a remote position?
The job description implies an in-office setting, as it involves 24/7/365 on-site crisis coordination and management of physical medical records.
What is the primary focus of this job?
The role acts as the first point of contact for crisis referral requests, coordinating the flow of information and care for clients in need of emergency mental health services.
How to apply
Apply directly on Aspire Health and Community Services's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Aspire Health and Community Services's official posting before applying.