Duty Worker
Quick answer
Single Homeless Project is hiring a full-time, on-site Duty Worker in London, Greater London, with a salary range of £34,127.11 to £36,947.49 per annum.
- Role
- Duty Worker
- Organization
- Single Homeless Project
- Location
- London, Greater London (On-site)
- Work setup
- On-site
- Level
- Entry
- Compensation
- Starting at £34,127.11 and rising incrementally to £36,947.49 per annum
- Category
- Other
The role
As a Duty Worker in the Camden Rough Sleeping Outreach Hub, you will be a key point of contact, helping clients access support and manage appointments and communications.
What you'll do
- Respond to client inquiries and help them navigate support options
- Recognize when clients need more urgent support and escalate appropriately
- Coordinate appointments, partner attendance, calendars, communications and day-to-day administration
- Work closely with outreach teams, the Referral Coordinator, and external agencies
- Help maintain a joined-up service for clients
What it takes
- Experience in a busy client-facing, reception, administrative, community or support environment
- Highly organized with strong attention to detail
- Clear and confident communication
- Ability to manage appointments, records, emails and competing priorities
- Building positive relationships with clients, colleagues and partner agencies
- Understanding of the barriers faced by people experiencing homelessness
What you'll bring
How we treat you
Access to Single Homeless Project's learning and development opportunities
Frequently asked questions
Where is the job located?
The job is located in London, Greater London, and is an on-site role.
What is the compensation?
The compensation is starting at £34,127.11 and rising incrementally to £36,947.49 per annum.
What are the key qualifications required?
Key qualifications include experience in a busy client-facing, reception, administrative, community or support environment, highly organized with strong attention to detail, clear and confident communication, ability to manage appointments, records, emails and competing priorities, building positive relationships with clients, colleagues and partner agencies, and understanding of the barriers faced by people experiencing homelessness.
How do I apply?
Applications should be submitted by Sunday 18th October at midnight. Interviews will be held on Tuesday 27th October at the SHP Head Office in Kings Cross.
How to apply
Apply directly on Single Homeless Project's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Single Homeless Project's official posting before applying.