Donor Services Associate
Quick answer
Community Foundation is hiring a Kansas City, MO-based Donor Services Associate to provide administrative support and manage donor data, working in-office with potential for limited remote flexibility after training.
- Role
- Donor Services Associate
- Organization
- Community Foundation
- Location
- Kansas City, MO
- Work setup
- On-site
- Level
- Entry
- Category
- Development & Fundraising
The role
The Donor Services Associate provides vital administrative and operational support to the Donor and Corporate Services department by ensuring data integrity and managing client relationships. This role acts as a key connector between donors, internal teams, and community partners while handling grant request processing and database management. The position requires strong technical skills to maintain the accuracy of donor information and facilitate smooth communication through various platforms. Candidates must be prepared for a high-volume work environment, particularly during the fourth-quarter peak season.
What you'll do
- Manage donor and client relationship inquiries via phone, email, and CRM software.
- Process daily grant requests and conduct necessary due diligence for transactions.
- Maintain high data integrity standards within the foundation's database systems.
- Provide technical support for the online giving portal and donor platforms.
- Prepare and distribute donor correspondence, including fund statements and grant confirmations.
What it takes
- Associate’s degree or equivalent combination of education and experience.
- Minimum of 2 years of relevant professional experience.
- Proficiency in Microsoft Word, Excel, and Adobe Acrobat.
- Strong technical aptitude with the ability to learn new database systems quickly.
- Demonstrated ability to build professional relationships with diverse stakeholders.
What you'll bring
Frequently asked questions
Is this position remote or in-office?
This position is based in Kansas City, MO and is primarily in-office; however, there is potential to work remotely one day per week after completing a 90-day in-office training period.
What is the compensation for this role?
The compensation for this Donor Services Associate position is not explicitly specified in the job posting.
What are the primary qualifications for this job?
Candidates are required to have an associate’s degree, at least two years of relevant experience, and technical proficiency in tools like Microsoft Excel and CRM software.
Are there specific time-off restrictions for this role?
Yes, due to critical year-end responsibilities and peak season demands in the fourth quarter, personal time off is limited to ensure the completion of essential tasks.
How to apply
Apply directly on Community Foundation's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Community Foundation's official posting before applying.