Donor Service Assistant
Quick answer
MSF USA is hiring a remote Donor Service Assistant paying $53,702 - $80,554 to serve as the primary point of contact for donors and facilitate donations.
- Role
- Donor Service Assistant
- Organization
- MSF USA | Doctors Without Borders
- Location
- Remote (US-based)
- Work setup
- Remote
- Level
- Entry
- Compensation
- $53,702 - $80,554; structured around a 35-hour work week
- Category
- Development & Fundraising
The role
The Donor Service Assistant serves as a primary point of contact for donors, helping answer their questions, solve problems, and facilitate donations. They also participate in developing messages for donors about MSF’s programs and policies.
What you'll do
- Answer calls, emails, and mail inquiries to allocated donors and prospective donors to maintain and strengthen existing relationships
- Manage basic aspects of the data management system with guidance from senior colleagues
- Build effective working relationships within the internal client organization
- Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems
What it takes
- Minimum two years’ administrative experience, preferably in a customer service and/or non-profit environment
- B.A., or equivalent experience
- Strong interpersonal, written and oral communications skills
- Proven administrative skills including keen attention to detail with ability to track multiple projects at one time
What you'll bring
Frequently asked questions
Where is the job located?
The role is remote (US-based).
What is the compensation range?
$53,702 - $80,554; structured around a 35-hour work week.
What are the key qualifications required?
Minimum two years’ administrative experience, preferably in a customer service and/or non-profit environment, B.A., or equivalent experience, strong interpersonal, written and oral communications skills, proven administrative skills including keen attention to detail with ability to track multiple projects at one time.
How do I apply?
Please visit the MSF USA job portal or contact [email protected] for application details.
How to apply
Apply directly on MSF USA | Doctors Without Borders's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on MSF USA | Doctors Without Borders's official posting before applying.