Donor & Client Support Coordinator II
Quick answer
The American Red Cross is hiring an in-office Donor & Client Support Coordinator II in Charlotte, NC, paying $20.24/hr plus shift differentials to manage biologic product investigations and donor record maintenance.
- Role
- Donor & Client Support Coordinator II
- Organization
- American Red Cross
- Location
- 13500 South Point Blvd, Ste L., Charlotte, NC 28273
- Work setup
- On-site
- Level
- Mid
- Compensation
- $20.24/hr plus shift differentials
- Category
- Programs & Operations
The role
The American Red Cross is seeking a Donor & Client Support Coordinator II to assist with the daily operations of biologic product management in Charlotte, NC. The role involves investigating suspect products, reviewing donor deferral records, and ensuring accurate data entry for sensitive donor information. This position requires meticulous attention to detail and a commitment to supporting humanitarian operations within a collaborative office environment.
What you'll do
- Coordinate daily operations and biologic product deviation notifications.
- Support timely management and investigation of product-level inventory.
- Identify, control, and retrieve suspect products.
- Review donor deferral records to identify suspect items.
- Verify and update donor record data ensuring confidentiality.
What it takes
- High school diploma or equivalent; Associate’s or Bachelor’s degree in science/healthcare preferred.
- Minimum 3 years of experience in blood banking, laboratory testing, or medical records.
- Intermediate to advanced computer skills with Microsoft Office.
- Strong verbal and written communication skills.
- Ability to work effectively within a team environment.
What you'll bring
How we treat you
Medical, dental, and vision plans, 401K with up to 6% match, 15 days PTO, 11 paid holidays, paid family leave, disability insurance, and employee assistance programs.
Frequently asked questions
Where is this position located?
This role is based in the American Red Cross office located at 13500 South Point Blvd, Ste L., Charlotte, NC 28273.
What is the compensation for this role?
The position pays $20.24 per hour, with additional shift differentials of $1.75 after 3:00 PM and $1.25 for weekend shifts.
What are the core qualifications required?
Candidates need a high school diploma and at least 3 years of experience in blood banking, lab testing, or medical auditing, along with intermediate computer skills.
How do I apply for this position?
Interested candidates should apply through the official American Red Cross career portal using Google Chrome or Mozilla Firefox.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.