Donor & Client Support Coordinator II
Quick answer
The American Red Cross is hiring a Donor & Client Support Coordinator II for their Charlotte, NC office with a competitive salary of $20.24/hr + shift differential.
- Role
- Donor & Client Support Coordinator II
- Organization
- American Red Cross
- Location
- Charlotte, NC
- Level
- Entry
- Compensation
- $20.24/hr + Shift Differential (+$1.75 after 3pm, + $1.25 on weekends)
- Category
- Communications & Marketing
The role
The American Red Cross is seeking a Donor & Client Support Coordinator II for their Charlotte, NC office. This role involves coordinating daily operations and managing product investigations.
What you'll do
- Assist in coordinating daily operations including biologic product deviation notifications and addressing concerns
- Support the timely management of product level investigation under ARC inventory
- Coordinate identification, control, notification, and retrieval of suspect products
- Identify suspect products by reviewing donor deferral records
- Perform retrieval activities related to product complaints including bacterial detection cases
- May correct, update and verify changes in donor records
What it takes
- High School or equivalent required. Associate’s/Bachelor’s degree in a science or health care field is preferred.
- Minimum 3 years of related experience in blood banking/collections, laboratory testing, medical records, auditing, quality review or equivalent combination of education and related experience required.
- Ability to work on a team
- Reading, writing and verbal communication at the high school to college level
- Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment
What you'll bring
How we treat you
Medical, Dental Vision plans; Health Spending Accounts & Flexible Spending Accounts; PTO: Starting at 15 days a year; Holidays: 11 paid holidays comprised of six core holidays and five floating holidays; 401K with up to a 6% match; Paid Family Leave; Employee Assistance; Disability and Insurance: Short + Long Term; Service Awards and recognition
Frequently asked questions
Where is the job located?
The job is located in Charlotte, NC.
What is the compensation?
The salary for this position is $20.24/hr + Shift Differential (+$1.75 after 3pm, + $1.25 on weekends).
What are the key qualifications required?
Key qualifications include a high school diploma or equivalent, at least 3 years of related experience, and strong communication and computer skills.
How do I apply for this position?
Interested candidates can apply now through the American Red Cross's Candidate Home.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
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