Donor & Client Support Coordinator II
Quick answer
The American Red Cross is hiring a Donor & Client Support Coordinator II in Charlotte, NC, paying $20.24/hr + Shift Differential, for hybrid work with in-person requirements. The role involves coordinating daily operations and managing product investigations.
- Role
- Donor & Client Support Coordinator II
- Organization
- American Red Cross
- Location
- Charlotte, NC
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $20.24/hr + Shift Differential
- Category
- Communications & Marketing
The role
The American Red Cross is seeking a Donor & Client Support Coordinator II to assist in coordinating daily operations and managing product investigations in their Charlotte, NC office.
What you'll do
- Assist in coordinating daily operations, including biologic product deviation notifications and addressing concerns
- Support the timely management of product level investigation under ARC inventory
- Coordinate the identification, control, notification, and retrieval of suspect products
- Identify suspect products by reviewing donor deferral records
- Perform retrieval activities related to product complaints including bacterial detection cases
- May correct, update, and verify changes in donor records to ensure appropriate entry and confidential handling of data
What it takes
- High School or equivalent required, Associate’s/Bachelor’s degree in a science or health care field preferred
- Minimum 3 years of related experience in blood banking/collections, laboratory testing, medical records, auditing, quality review or equivalent combination of education and related experience required
- Ability to work on a team
- Reading, writing, and verbal communication at the high school to college level
- Intermediate to advanced level computer skills with Microsoft Office applications in a Windows environment
What you'll bring
How we treat you
Medical, Dental Vision plans, Health Spending Accounts & Flexible Spending Accounts, PTO, Holidays, 401K with up to a 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance, Short + Long Term, Service Awards and recognition
Frequently asked questions
Where is the job located?
The job is located in Charlotte, NC.
What is the compensation?
The compensation is $20.24/hr + Shift Differential.
What are the key qualifications required?
Key qualifications include a high school diploma or equivalent, 3 years of related experience, and intermediate to advanced computer skills.
How do I apply?
Apply now through the Candidate Home portal.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.