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American Red Cross

Donor Care Specialist

LocationCharlotte, NC
SetupHybrid
LevelEntry
Posted1d ago
Communications & Marketing

Quick answer

The American Red Cross is hiring an entry-level Donor Care Specialist for their Charlotte, NC office, offering a competitive salary and benefits package.

Role
Donor Care Specialist
Organization
American Red Cross
Location
Charlotte, NC
Work setup
Hybrid
Level
Entry
Compensation
$22.60/hr + Shift Differential
Category
Communications & Marketing

The role

The American Red Cross is seeking a Donor Care Specialist for their Charlotte, NC office to manage donor complication cases, provide care, and ensure regulatory standards are met.

What you'll do

  • Manage donor complication cases from the donation process
  • Provide timely and accurate answers to donors and staff
  • Perform medical director/designee review and quality review
  • Investigate discrepancies in donor records
  • Monitor security to ensure confidentiality
  • Prepare reports regarding donor complication cases

What it takes

  • High School or equivalent with medical certification (RN, LPN, or MT/MLT) required
  • Associate’s degree preferred
  • Minimum 1 year of experience in patient care, blood collections, or patient testing
  • Excellent written and verbal communication
  • Intermediate to advanced level computer skills with Microsoft Office applications
  • Ability to work on a team

What you'll bring

Excellent written and verbal communicationAbility to probe donors for complete and accurate health historyIntermediate to advanced level computer skills with Microsoft Office applicationsTeamworkAttention to detailProblem-solving

How we treat you

Medical, Dental, Vision plans, Health Spending Accounts, Flexible Spending Accounts, PTO, Holidays, 401K with up to 6% match, Paid Family Leave, Employee Assistance, Disability and Insurance, Service Awards and recognition

Frequently asked questions

Where is the job located?

The job is located in Charlotte, NC.

What is the compensation?

The salary is $22.60/hr + Shift Differential.

What are the key qualifications?

Key qualifications include medical certification, experience in patient care, and excellent communication skills.

How do I apply?

Apply now through the Candidate Home portal.

How to apply

Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.

Apply now →

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