Donor Care Specialist
Quick answer
The American Red Cross is hiring a hybrid Donor Care Specialist in Charlotte, NC, paying $22.60/hr plus shift differentials to manage donor complications and ensure data integrity.
- Role
- Donor Care Specialist
- Organization
- American Red Cross
- Location
- Charlotte, NC (Hybrid)
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $22.60/hr + Shift Differential ($1.75 after 3pm, $2.75 on weekends)
- Category
- Programs & Operations
The role
The American Red Cross is seeking a Donor Care Specialist in Charlotte, NC to manage donor complications and ensure data integrity. This hybrid role involves handling complex cases, providing accurate information to donors, and maintaining regulatory standards. Candidates with medical certifications (RN, LPN, MT, or MLT) and experience in patient care or blood collection are preferred.
What you'll do
- Manage routine to moderately complex donor complication cases
- Provide accurate information regarding donor eligibility and complaints
- Perform medical director review and quality checks for donor records
- Investigate and correct discrepancies in donor records
- Monitor security of confidential donor data
- Prepare reports on donor complication cases
What it takes
- High School diploma or equivalent with RN, LPN, MT, or MLT certification
- Minimum 1 year experience in patient care, blood collections, or testing
- Excellent written and verbal communication skills
- Intermediate to advanced Microsoft Office skills
- Ability to work on a team
- Bilingual skills are helpful
What you'll bring
How we treat you
Medical, Dental, Vision; Health Spending Accounts & Flexible Spending Accounts; PTO starting at 15 days; 11 paid holidays; 401K with up to 6% match; Paid Family Leave; Employee Assistance; Disability and Insurance.
Frequently asked questions
Where is the job located and what is the work setup?
The position is based in Charlotte, NC, and follows a hybrid schedule where employees report to the office twice a month after training.
What is the compensation for this role?
The pay rate is $22.60 per hour plus shift differentials of $1.75 after 3 PM and $2.75 on weekends.
What are the key qualifications required?
Candidates must have a high school diploma with a medical certification (RN, LPN, MT, or MLT) and at least one year of experience in patient care or blood collection.
When is the deadline to apply?
The application deadline is not specified in the job posting.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.