Donor Care Specialist
Quick answer
The American Red Cross is hiring an entry-level Donor Care Specialist for their Charlotte, NC office paying $22.60/hr + shift differential to manage donor complications and ensure quality standards.
- Role
- Donor Care Specialist
- Organization
- American Red Cross
- Location
- Charlotte, NC
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $22.60/hr + Shift Differential (+$1.75 after 3pm, + $2.75 on weekends)
- Category
- Communications & Marketing
The role
The American Red Cross is seeking a Donor Care Specialist for their Charlotte, NC office. The role involves managing donor complications and ensuring quality standards are met.
What you'll do
- Manage routine to moderately complex donor complication cases from the donation process
- Provide timely, accurate, and helpful answers to donors and staff regarding donor eligibility, complaints, and concerns
- Perform medical director/designee review and quality review for donor complication cases
- Investigate discrepancies in donor records and correct, update, and verify changes
What it takes
- High School or equivalent with medical certification such as RN, LPN, or Medical Laboratory Professional (MT or MLT) required; Associate’s degree preferred
- Minimum 1 year of experience in patient care, blood collections, or patient testing or equivalent combination of education and related experience required
- Ability to work on a team
What you'll bring
How we treat you
Medical, Dental Vision plans; Health Spending Accounts & Flexible Spending Accounts; PTO starting at 15 days a year; Holidays: 11 paid holidays comprised of six core holidays and five floating holidays; 401K with up to a 6% match; Paid Family Leave; Employee Assistance; Disability and Insurance: Short + Long Term; Service Awards and recognition
Frequently asked questions
Where is the job located?
The job is located at 13500 South Point Blvd, Ste L., Charlotte, NC 28273.
What is the compensation for this position?
The salary for this position is $22.60/hr + shift differential (+$1.75 after 3pm, + $2.75 on weekends).
What are the key qualifications required for this role?
Key qualifications include a high school diploma or equivalent with medical certification such as RN, LPN, or Medical Laboratory Professional (MT or MLT), and at least 1 year of experience in patient care, blood collections, or patient testing.
How can I apply for this position?
Interested candidates should apply now through the American Red Cross's Candidate Home.
How to apply
Apply directly on American Red Cross's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Red Cross's official posting before applying.