Director of Digital Experience
Quick answer
The San Francisco Museum of Modern Art is hiring a hybrid-based Director of Digital Experience in San Francisco to lead the strategy, product development, and implementation of innovative digital visitor engagement platforms.
- Role
- Director of Digital Experience
- Organization
- San Francisco Museum of Modern Art (SFMOMA)
- Location
- San Francisco, 151 3rd Street
- Work setup
- Hybrid
- Level
- Senior
- Category
- Communications & Marketing
The role
The San Francisco Museum of Modern Art is seeking a strategic and execution-driven Director of Digital Experience to lead the vision and delivery of innovative digital platforms across the visitor journey. This role oversees creative direction, product development, and the integration of technologies like AR/VR and AI into in-gallery and mobile experiences. The Director will lead a multidisciplinary team, managing departmental budgets and collaborating across curatorial, marketing, and education departments. The position requires a leader committed to inclusivity and accessibility to ensure the museum remains at the forefront of digital innovation.
What you'll do
- Lead the execution of a high-impact digital strategy connecting visitor experiences across digital and physical spaces.
- Build intuitive, accessible, and scalable end-to-end user journeys.
- Lead and mentor a multidisciplinary team to foster a culture of iteration and experimentation.
- Champion new digital initiatives including AR/VR, AI, and interactive installations.
- Manage the department’s annual operating budget and secure external partnerships.
- Partner with curatorial and marketing teams to translate research insights into compelling digital experiences.
What it takes
- Minimum of seven years of leading digital strategy and product development, preferably in a cultural organization.
- Proven success delivering user-centered experiences such as AI prototypes or large-scale public installations.
- Strong understanding of digital interfaces, IT/AV infrastructure, APIs, and system integrations.
- Experience building inclusive programs and knowledge of accessibility standards.
- Demonstrated ability to lead, coach, and develop high-performing teams.
- Portfolio demonstrating clear articulation of role and project outcomes.
What you'll bring
How we treat you
PTO, Medical, Dental, Vision, Flexible Spending Accounts, Pet Insurance, Life and AD&D Coverage, Disability Insurance, Mental Health and Wellness Benefits, Discount Programs, Pre-Tax Commuter Benefits, 403(b) Retirement Savings Plan, and SFMOMA Membership.
Frequently asked questions
What is the work schedule for this position?
This is a full-time role requiring 35 hours per week with a hybrid schedule that includes at least three days working onsite at the museum.
What are the key qualifications for the Director of Digital Experience?
Candidates need at least seven years of experience in digital strategy and product development, proficiency in IT/AV infrastructure and system integrations, and a proven track record of inclusive design.
Is compensation provided for this role?
The compensation for this position is not explicitly specified in the job posting.
How do I apply for this position?
Interested candidates should apply through the museum's portal; the job remains open for at least five business days following the February 26th posting date.
How to apply
Apply directly on San Francisco Museum of Modern Art (SFMOMA)'s site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on San Francisco Museum of Modern Art (SFMOMA)'s official posting before applying.