Director of Analytics and Insights

The role

The Director of Analytics and Insights at the Pittsburgh Symphony Orchestra is responsible for translating business objectives into KPIs and dashboards, leading data literacy initiatives, and ensuring the BI function matures with clarity and discipline.

What you'll do

• Serve as the primary point of contact between the BI function and business departments
• Run structured intake conversations and facilitate metric definition sessions
• Own the organization-wide metric definition practice
• Convert business requirements into clear, well-specified technical requirements
• Perform hypothesis-driven analyses and communicate findings
• Mentor department staff who perform analyses

What it takes

• Bachelor's degree in Analytics, Data Science, Information Systems, Statistics, Business, Economics, or a related field
• Ten or more years of progressive experience in business intelligence, data analytics, business analysis, or a related discipline
• Demonstrated experience leading stakeholder engagements and translating business language into technical specifications
• Strong hands-on experience with modern BI and dashboarding platforms
• Excellent written and verbal communication skills
• Strong customer-service orientation and comfort in ambiguous, evolving business conversations

What you'll bring

How we treat you

Paid holidays, paid time off, employer paid health benefits, retirement savings options with an employer match

How to apply

Apply directly on Pittsburgh Symphony Orchestra's site. We link straight through — no resume parsing, no profile to fill out.

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