Director, Member Success
Quick answer
NationSwell is hiring a remote Director, Member Success (Worldwide) with a salary range of $115,000 - $130,000 + commission to manage key Institutional Member accounts and drive renewals.
- Role
- Director, Member Success
- Organization
- NationSwell
- Location
- Remote, Worldwide
- Work setup
- Remote
- Level
- Senior
- Compensation
- $115,000 - $130,000 + commission
- Category
- Communications & Marketing
- Apply by
- 2026-12-31
The role
The Director, Member Success role at NationSwell involves managing key Institutional Member accounts, driving renewals and revenue retention, and building deep relationships with senior leaders from influential organizations.
What you'll do
- Deliver an exceptional Institutional Member experience
- Drive cross-sells and design expansion plays
- Own member relationships within accounts
- Model NationSwell’s Standards of Service
- Work with internal stakeholders to improve member offerings
- Act as an ambassador at conferences and events
What it takes
- 7-10 years of experience in relationship management, account management, or managing memberships
- Deep familiarity with corporate impact, sustainability, financial institutions, philanthropy and foundations, or large nonprofit organizations
- Understanding of how large organizations work
- Ability to manage executive-level relationships and grow business
- Proven ability to manage multiple projects
- Excellent communication and presentation skills
What you'll bring
How we treat you
Health, dental, and vision insurance, HSA, FSA, free memberships to OneMedical, Peloton App One, and Talkspace, flexible paid time off, adaptable schedules, paid time off for volunteering, dependent care FSA, 16 weeks paid parental leave
Frequently asked questions
Where is the job located?
The job is remote and can be performed worldwide.
What is the compensation?
The compensation is $115,000 - $130,000 + commission.
What are the key qualifications?
Key qualifications include 7-10 years of experience in relationship management, deep familiarity with corporate impact, and excellent communication skills.
How do I apply?
You can apply now through the NationSwell job posting.
What is the work schedule?
The work schedule is remote.
How to apply
Apply directly on NationSwell's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on NationSwell's official posting before applying.
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