Digital Platform Engineer
Quick answer
World Vision International is hiring a remote Digital Platform Engineer to support and maintain global business productivity tools like Microsoft 365 and Box.
- Role
- Digital Platform Engineer
- Organization
- World Vision International
- Location
- Countries where World Vision International is legally registered to operate
- Work setup
- Remote
- Level
- Mid
- Category
- Engineering & Technology
The role
The Digital Platform Engineer at World Vision International ensures the reliability, performance, and availability of essential business applications. This role focuses on supporting digital productivity tools like Microsoft 365 and Box while collaborating with global IT teams to improve service delivery. The engineer will troubleshoot complex technical issues, monitor application health, and contribute to the continuous improvement of infrastructure standards.
What you'll do
- Provide Level 2 and Level 3 technical support for business productivity tools.
- Collaborate with the TBM team to improve the digital workplace toolset.
- Troubleshoot and resolve application performance and access issues.
- Monitor application health using ITOM tools and resolve incidents.
- Document procedures and support runbooks for common technical issues.
What it takes
- Experience designing and maintaining scalable digital platforms.
- Strong analytical and troubleshooting skills with an application-centric mindset.
- Proven experience supporting Microsoft 365, Box, and OneDrive.
- Understanding of ITIL practices for incident and change management.
- Ability to work collaboratively within global Agile teams.
What you'll bring
Frequently asked questions
Is this position remote?
Yes, this role is open to candidates based in any country where World Vision International is legally registered to operate.
What is the compensation for this role?
The compensation for this position is not specified in the job posting.
What are the primary technical requirements for this role?
Candidates must have experience supporting Microsoft 365 and Box, along with a strong understanding of ITOM and ITIL practices.
How do I apply for this position?
The posting does not provide a specific deadline, but requires that all CVs be submitted in English.
How to apply
Apply directly on World Vision International's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on World Vision International's official posting before applying.