Deputy Director, Support Transition
Quick answer
The American Civil Liberties Union is hiring a mid-level Deputy Director, Support Transition in New York, NY, for a full-time, hybrid role with in-office requirements of two days per week or eight days per month, paying $196,369.00 (Level D).
- Role
- Deputy Director, Support Transition
- Organization
- American Civil Liberties Union
- Location
- New York, New York, United States
- Work setup
- Hybrid
- Level
- Mid
- Compensation
- $196,369.00 (Level D)
- Category
- Development & Fundraising
The role
The ACLU seeks applicants for the full-time position of Deputy Director, Support Transition in the Development Department of the ACLU’s National office in New York, NY. This is a hybrid role with in-office requirements of two days per week or eight days per month.
What you'll do
- Conduct a comprehensive discovery of cross-functional support teams to assess current-state operations, identify strengths, pain points, and future needs
- Work with Development leadership and cross-functional stakeholders to update the service level agreement as needed
- Support team leadership in developing clearly defined team scopes, roles, and necessary skillsets, responsibilities, and cross-functional decision-making frameworks
- Participate in ongoing design sessions for new system, advising where needed on optimal configuration based on discovery
- Lead organizational readiness for transition by preparing the SKT and BIA teams through training, capability development, resource planning, success metrics, risk mitigation, and change management activities
- Prepare the SKT and BIA teams for transition including ensuring adequate training and skill development has been completed, ensuring resources are procured and prepared, and setting success metrics, identifying risks, and developing contingency plans
What it takes
- Experience managing a BBCRM support team in a federated nonprofit or organization
- Superior understanding of fundraising systems support needs
- Demonstrated experience leading organizational change, enterprise system implementations, post-implementation operational transitions, or other complex cross-functional initiatives involving multiple stakeholders
- Solid organizational skills, the ability to work productively and proactively in a high volume, fast-paced, and detail-oriented environment
- Demonstrated analytical, negotiation, and facilitation skills to interpret business needs of the department
- Ability to think through details while understanding big picture and long-range goals and effects
- Inherent decision maker, who is adept in troubleshooting incoming issues as they arise, must have problem solving skills and resourcefulness
- Ability to manage a multi-faceted workload independently, while successfully setting priorities and meeting deadlines
What you'll bring
How we treat you
Time away to focus on the things that matter with a generous paid time-off policy, comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment), plan for your retirement with 401k plan and employer match, support employee growth and development through annual professional development funds, internal professional development programs and workshops
Frequently asked questions
Where is the job located?
The job is located in New York, New York, United States.
What is the compensation?
The annual salary for this position is $196,369.00 (Level D).
What are the key qualifications required?
Key qualifications include experience managing a BBCRM support team, superior understanding of fundraising systems support needs, and demonstrated experience leading organizational change, enterprise system implementations, post-implementation operational transitions, or other complex cross-functional initiatives involving multiple stakeholders.
How do I apply?
Applications can be submitted through the ACLU's Greenhouse system.
Is the job remote?
This is a hybrid role with in-office requirements of two days per week or eight days per month.
How to apply
Apply directly on American Civil Liberties Union's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on American Civil Liberties Union's official posting before applying.