Day One Call Center Hotline Advocate
Quick answer
Cornerstone is hiring an Entry Level Day One Call Center Hotline Advocate in Minneapolis, MN, paying $19.57 - 22.30 per hour, to provide trauma-informed support to victims/survivors of domestic violence, sexual violence, human trafficking, and general crime.
- Role
- Day One Call Center Hotline Advocate
- Organization
- Cornerstone
- Location
- Minneapolis, MN
- Work setup
- Hybrid
- Level
- Entry
- Compensation
- $19.57 - 22.30
- Category
- Communications & Marketing
The role
The Day One Call Center Hotline Advocate position at Cornerstone provides trauma-informed support to victims/survivors of domestic violence, sexual violence, human trafficking, and general crime through phone, text, email, and chat messaging.
What you'll do
- Provide trauma-informed support via phone, chat, text, and email
- Assess and refer participants to appropriate resources
- Maintain professional and confidential relationships
- Collaborate with referral partners and internal staff
- Document critical incidents and data accurately
- Assist with walk-in participants and emergency services
What it takes
- Relevant education or experience in psychology, social work, human services
- Experience in crisis response services
- Knowledge of crime victim’s rights and systems
- Good written and interpersonal communication skills
- Ability to work with diverse populations
- 40-hour sexual assault certification or ability to complete within 6 months
What you'll bring
How we treat you
Free virtual mental health counseling, free telemedicine, free vision coverage, 401(k) with employer match, paid parental leave, medical and dental coverage, HSA & FSA options, life & AD&D insurance, short-term and long-term disability, generous PTO, 11 paid holidays, 2 floating holidays, paid birthday off
Frequently asked questions
Where is the job located?
The job is located in Minneapolis, MN, with hybrid work options.
What is the compensation range?
The compensation range is $19.57 - 22.30 per hour.
What are the key qualifications?
Key qualifications include relevant education or experience, crisis response experience, knowledge of crime victim’s rights, and good communication skills.
How do I apply?
Apply by submitting your resume and completing the online application form on Cornerstone’s career page.
How to apply
Apply directly on Cornerstone's site. We link straight through — no resume parsing, no profile to fill out.
This listing is aggregated from a third-party source and its summary may be auto-generated, so details can be inaccurate or out of date. ForGood is not the employer and is not liable for the content — please verify everything on Cornerstone's official posting before applying.
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